Jose Montane

Jose Montane Email and Phone Number

Senior Service Delivery Manager @ UNITED PARCEL SERVICE GENERAL SERVICES CO.
Apollo Beach, FL, US
Jose Montane's Location
Apollo Beach, Florida, United States, United States
Jose Montane's Contact Details

Jose Montane work email

Jose Montane personal email

About Jose Montane

I am an accomplished business professional with extensive experience providing the leadership and Management direction needed to drive the achievement of key organizational sales and service goals and objectives. I am skilled at analyzing client needs, developing and implementing strategies designed to produce mutually beneficial sales solutions that positively impact the organization's bottom line. In addition, I bring proven strength building and maintaining strong, profitable relationships with strategic sales partners, including key decision-makers, leveraged to maximize the business potential and revenue generated within the marketplace. Skilled in Customer Satisfaction, Customer Retention, Team Building, Leadership, and Team Leadership. Strong support professional graduated from Dale Carnegie Training. I am continually recognized for the ability to deliver impactful results while leading in fast-paced, competitive environments.Areas of Expertise Include:Business Solutions • Organizational Sales and Service Leadership • Revenue GenerationConsultative Sales Solutions • New Business Development • Sales PresentationsCompetitive Analysis • Key Account Management • Strategic Sales PartnershipsClient Education & Training • Market Penetration • Sales Strategy & ExecutionProduct Promotion • Client Engagement • Territory Management

Jose Montane's Current Company Details
UNITED PARCEL SERVICE GENERAL SERVICES CO.

United Parcel Service General Services Co.

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Senior Service Delivery Manager
Apollo Beach, FL, US
Employees:
14
Jose Montane Work Experience Details
  • United Parcel Service General Services Co.
    Senior Service Delivery Manager
    United Parcel Service General Services Co.
    Apollo Beach, Fl, Us
  • Dex Imaging
    Tgh
    Dex Imaging Jul 2024 - Present
    Tampa, Fl, Us
  • Merchandising Services Company
    Merchandising Service Manager
    Merchandising Services Company 2022 - Jul 2024
    Cincinnati, Ohio, Us
    • Manage a high-performing team of technical Digital Service Specialists engaged in providing service and support Canon’s hardware and software technology-based solutions to companies within a territory and assigned account list.• Drive a strong organization that excels in both response and resolution to increase customer satisfaction and loyalty.• Manage key performance indicator (KPI) performance/trends, parts costs, and overall performance metrics to drive customer satisfaction improvements. • Assemble and develop new/current technical representatives to drive increases in individual and team performance. • Resolve a variety of customer issues in a timely, professional manner, resulting in high customer satisfaction ratings.• Responsible for delivering monthly Operation business reviews with Senior Leadership. • Proactively analyze and evaluate technical staff performance to ensure quality services mid-year/annually. • Work in collaboration with the sales organization regarding service contracts and installations.• Notable achievements while in the position include:o Selected as a member of Canon Business Solutions “Presidents Club” based on performance in the position.
  • Canon Solutions America
    Fieild Service Manager
    Canon Solutions America 1996 - 2013
    Melville, Ny, Us
    • Led a high-performing team comprised of 22 technicians providing services and support-specific business system products and services, including black & white/color printers and copiers, document management solutions, and related software.• Proactively tracked and reported key performance indicators (KPIs), including employee productivity, parts usage, and service level agreements. • Developed and maintained long-term, professional relationships based on open lines of communication and the level of service provided to internal and external customers. • Addressed and successfully resolved a wide range of customer issues in a timely, professional manner to drive total customer satisfaction. • Managed automatic parts replenishment on a monthly basis to ensure high levels of customer satisfaction.

Jose Montane Education Details

  • Devry University
    Devry University
    Electronic And Communications Engineering Technology/Technician
  • Devry University
    Devry University
    Electronic Egineering

Frequently Asked Questions about Jose Montane

What company does Jose Montane work for?

Jose Montane works for United Parcel Service General Services Co.

What is Jose Montane's role at the current company?

Jose Montane's current role is Senior Service Delivery Manager.

What is Jose Montane's email address?

Jose Montane's email address is jm****@****hoo.com

What schools did Jose Montane attend?

Jose Montane attended Devry University, Devry University.

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