As part of Cloud Delivery Team, I am responsible for a variety of activities.-Proof of Concept for Data Center server/application Cloud assessment with a tool called GCP Stratozone.-Proof of Concept of GCP Velostrata migration tool. This tool will help to migrate any server from Data Center to the Cloud.-Look over the MS PowerApps solution called Cloud Hosting Intake Process 'CHIP' website and address any issues.-Monthly Cloud billing cleanup of Google and Azure project/subscription via in house solution.-Created and publish PowerBI reports as needed to support our current workload of service requests.-Coordinate Cloud suitability assessment, cloud hosting migration and application modernization request from Cloud Hosting Intake Process solution.-Created and maintain Cloud delivery Team Wiki with documentation of projects then share with SLB community.

-Created Cameron VSTS project.-Conducted standup meetings w/ Cam Int Team and conduct-Maintain and Manage the Cameron Cloud Migration Project Plan.Created dashboard to present real-time progress indicators.-Coordinated and assisted on the migration of 65 Cameron applications and retired 10.-Provided support to the PMO with PowerBI reporting and data clean up in sharepoint when needed.-Published 6 Newsletters in 2018 for the Cloud Program.-Provide updates to pillar leads.-Provided support to the Cloud Program PMO as needed.-Scheduling meetings with team and cloud support teams.-Provided detailed feedback to respected teams.-Provide support to application owners during and after applications were migrated to the cloud.

IT Infrastructure OperationsJose Perla myHub Organization Functions My Career My Job Quick LinksUpdated: 29 Sep 2017Planning and execution of network changes from Cameron network to SINet network.Server TCP/IP changes including DNS updates.Security vulnerability scans and remediation.Updating server iLOs.Coordinating with connectivity and local sites for server re-IP.Defining and entering XAPs for servers.Planning and Communicating to local sites and application team around change.Rapid response - On call during and after SINet flip for any server issues.Planning and execution of migration into the DIR domainGlobal server migration for distributed servers.Decommissioning of redundant servers such as Domain controllers and SCCM servers.Deploying RSAT tools on servers to align support processes.Ensuring special handling for security patching.Creating and managing change control for servers that are migrating to DIR.Communicating with local IT support and user’s community of upcoming server migrations.Complete the support process hand off.

-System Center deployment patching-Flexera deployment and management.-Provided support to troubleshoot deployment issues, desktop software conflicts, and client health issues.-Packaging non complex software application and deploying them to a collection in the SCCM environment

- Build/deploy Office in a box server with 2012 and 2008 r2 OS.- Create and maintain Hyper V VMs for Office in a box server and one U servers.- Drive expansion for VMs in Office in a box server and one U servers.- Install SPP software and configure array 6, 5, 1 and 0 in Office in a box server and one U servers.- Install servers in local sites.- Creating Hyper V VMs for file, print, DC, backup and SCCM.- Install OS and Configuring drives for file, print, DC, backup and SCCM servers.- Build Distribution point for SCCM 2012 and SCCM 2007 environments.- Maintain SCCM 2012 and SCCM 2007 packages for sites up to date.- Coordinating server installations.- Migrating servers from one to main to another.- Conduct server diagnostic to investigate, resolve problems and to provide technical assistance as well as support.- Serve as a cornerstone for escalating server issues; provide timely response to customer escalations.- Ensure system connectivity of all servers, shared software, groupware, and other applications.- Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.- Monitor, analyze, and predict trends for storage equipment performance, space allocation, and data growth to recommend enhancements.- Perform related duties consistent with the scope and intent of the position

- Assist with site survey of all equipment.- Replace, image and migrate data.- Assist network team and server team with server setup and connectivity.- Inventory all software and user accounts.- Provided onsite support assistance to customers.- Establish appropriate end-user access control levels for stored data.- Conduct research on server hardware, software, and protocols in support of procurement and development efforts

- Installs and assists customer with hardware and peripheral components such as monitors, keyboards, printers, and other equipment on user's premises.- Researches system errors and solutions to resolve reported system issues.- Performs system backups and remove virus and malware infections.- Troubleshoots and provide hardware repairs to user’s computer systems.-Provide on-site and remote end user support.- Provide end user support primarily relating to the desktop and Mobile communications.- Perform entry level network diagnostics and repairs as directed.- Professionally document all work performed and submit tickets daily.- Install, configure, and support computers running Windows XP and Windows 7.- Create, load, and manage desktop, laptop, and thin client images using SCCM 2007.

- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.- Respond to queries over the phone and via ticketing system.- Respond to email messages for customers seeking help.- Walk customer through problem-solving process.- Install, modify, and repair computer software.- Clean up computers. - Run diagnostic programs to resolve problems.- Follow up with customers to ensure issue has been resolved.- Identify and organize tickets according to priority.- Distribute tickets to other groups and technicians