Client Manager responsible for leading a business segment in a designated region. My primary role is to enhance client experiences, build long term meaningful client relationships and engage with employees that deliver Allied Universal security services in the field. The Client Manager meets or exceeds operational goals by providing high-quality, professional, competent and committed service and an outstanding client and employee experience.

Site Supervisor (DOD Cleared), Allied Universal Security Services Site Supervisor responsible for coordinating and overseeing Security Operations and Security Professionals for a DOD Security Clearance account located within an international Airport; Responsible for maintaining client relations, directing, coordinating and overseeing all activities of the onsite security staff, consisting of seven employees; including hiring, supervisory development, training and operations functions at the assigned properties in accordance with client requirements and company standards. Coordinate necessary support services to effectively manage client site to meet or exceed financial and operational goals and provide quality customer service.•Maintain and oversee maintenance of weekly operating schedules and completion of payroll for assigned security personnel.•Maintain and submit monthly reports to ensure contract requirement are met. •Provide after-hour emergency response as required.•Control entry and exit to and from secured areas, screen authorization identification and authorized equipment.•Implement security protocols and create emergency response procedures as well as conducting security evaluations. •Keep visual track of various technical security aspects including CCTV and Lenel Access Control Systems.

Team Leader, US Army, Operation Iraqi Freedom, Al Taji, Iraq Aug Aug 07-Jun 08Infantry Team Leader for a combined Task Force of Iraqi and American forces conducting Counter-Insurgency operations in Iraq. • Lead infantry teams in combat operations providing tactical and technical guidance to subordinates. • Receive and execute combat orders to direct the deployment of personnel in offensive and defensive operations.• Directed over 1,700 Hours guarding and patrolling the West Flank of Camp Taji Iraq (the largest forward operating base in Iraq)• Lead, supervised, and trained 9-12 subordinate personnel in Security techniques, tactics and procedures.• Served as a guidance counselor for 9-12 Soldiers assisting in career and professional development.• Responsible for managing, maintaining and securing $1M+ dollars’ worth of military equipment.

Operations Manager for a Joint Task Force of Soldiers and Airmen supporting the Department of Homeland Security/ Customs and Border Protection. • Maintained training records, processed field reports and disseminated daily status reports to parent organizations.• Designed, developed and maintained information systems to track operational data. • Assisted in preparation of operational briefings for General officers and Statesmen during VIP visits. • Designed, developed and maintained information systems to manage training events, work schedules, meetings and other vital operations. • Processed, filed and maintained over 2,800 personnel training records for 400+ service members using MS SharePoint. • Processed and maintained over 20,000 law enforcement sensitive reports using MS SharePoint. • Maintained physical security of the facility and all assigned equipment.• Maintained all mandatory training requirements with a 100% completion rate ahead of deadlines• Designed, developed and maintained Excel-based information systems to manage training events, work schedules meetings and other vital operations.• Maintained physical security of the facility and all assigned equipment.

Administrative Assistant and Recruiter, Army National Guard, Rancho Cucamonga, CA. Jul 08-Jun 10Administrative Assistant for the California Army National Guard Recruiting Task Force.Responsible for assisting the County of San Bernardino Employment Center with administrative tasks geared toward civilian personnel seeking employment. • Contact, interview, and advise civilian personnel to obtain qualified applicants for enlistment into the Army National Guard as an employment and career opportunity. • Present formal and informal talks on the benefits and advantages of the Army National Guard as a career. • Responsible for appointments scheduling, military enlistments and separations, occupational specialty assignments and transfers. • Designed, developed and maintained an Excel-based tracking system to track qualified applicants as well as manage their development in pre-enlistment training and tasks.• Served as a career development guidance counselor for 100+ recruits.• Maintained personnel records for 18 Service members assigned to the Recruiting Task Force with 100 percent efficiency.• Maintained over 100 Military Personnel Records.

Property and maintenance Manager for Cypress Park Townhomes responsible for all aspects of managing and maintaining a 55 unit Town Home Community and its Home Owners Association (HOA).• Collect and process all monthly rents and HOA payments, including electronic bank deposits.• Create all leasing documents. • Maintain grounds; perform all routine maintenance including electrical, drywall, plumbing; water heater replacement and repair; and garage door repair.• Maintain and repair pool and spa including pumps and heaters. • Manage, facilitate and supervise crew for all remodeling projects including: carpet, tile, and laminate flooring; modernizing bathrooms and kitchens by replacing cabinets, counter tops and custom plumbing, installing electrical receptacles, outlets and switches, replacing doors and trim. • Prepared bids and estimates for different types of remodeling projects. Completed all work within OSHA guidelines.• Implemented a new programs to increase rent over time to increase revenue. This program will increase total revenue by 10.2% by FY 2017.• Developed a tracking system using Microsoft Excel to track daily maintenance tasks.• Maintained a financial database using Microsoft access to track rent and expenditures.• Implemented waste management practices to reduce overall spending.

-Works with ARNG Command leadership to provide Family Support Services in the form of communications based on individual state guidance.- Maintain unit's Virtual Family Readiness Group (VFRG) Website.- Establish and update telephone trees and email lists using unit rosters.- Attend FRG and Steering Committee meetings.- Maintain unit volunteer records.- Assure safekeeping, storage, and destruction on FRG Records and computer output.- Partner with State and Family Program Agencies on Soldier and Family Readiness issues.- Identify and track changes/updates to Well-Being programs; publicize to the SM/FM updates through distribution lists.- Maintain accurate and timely communication with Family Readiness volunteers.- Provide a summary of Soldier and Family Readiness data in support of the command's marketing programs for Soldier and FRG training.

Contractor for the California Army National Guard as a Site Security Manager responsible for performing ID and Common Access Card (CAC) issuance support services in accordance with applicable Department of Defense (DOD) policy and directives, Army regulations (AR), other policy directives. • Maintained physical security of all assigned sensitive equipment. • Implemented, operated, and sustained the Army’s CAC/Public Key Infrastructure program according to directives, instructions, regulations and guidelines. • Obtained and/or responded to requests for information received from personnel inquiring about all relevant administrative data.• Generated and submitted Monthly Status Reports in a timely manner.• Issued 2000+ CAC/ID Cards to Armed Services Members, Veterans, Contractors and their families.• Developed a tracking system using MS Outlook to track scheduled appointments, meetings, and special events.• Maintained security of 2500+ personnel records containing vital information with 100 percent efficiency.• Trained, managed, and supervised 3 verifying officials in implementing Defense Enrollment Eligibility Reporting System operations in accordance with DOD policies.