Jose Rivera
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Jose Rivera Email & Phone Number

Technical Support at BigCommerce at The Functionary
Location: San Salvador, San Salvador, El Salvador 6 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Technical Support at BigCommerce
Location
San Salvador, San Salvador, El Salvador
Company size

Who is Jose Rivera? Overview

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Quick answer

Jose Rivera is listed as Technical Support at BigCommerce at The Functionary, a company with 371 employees, based in San Salvador, San Salvador, El Salvador. AeroLeads shows a matched LinkedIn profile for Jose Rivera.

Jose Rivera previously worked as L2 Technical Support Representative at Hostpapa and L1 Technical Support / Customer service at Hostpapa. Jose Rivera holds Tecnico, Computer Science from Instituto Tecnológico Centro Americano.

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Email format at The Functionary

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The Functionary

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Profile bio

About Jose Rivera

Experienced technician in customer care, technical support hardware and software, with knowledge in Google Workspace administration and management, Email troubleshooting, DNS configurations. Studies in Object Oriented Programming for Web applications (PHP, Mysql, HTML5, CSS and JS). Webhosting support through cPanel / WHM interface. WordPress troubleshooting and support.

Current workplace

Jose Rivera's current company

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The Functionary
The Functionary
Technical Support at BigCommerce
San Salvador, El Salvador
Employees
371
AeroLeads page
6 roles

Jose Rivera work experience

A career timeline built from the work history available for this profile.

Technical Support At Bigcommerce

San Salvador, El Salvador

L2 Technical Support Representative

Current

Remote

Level 2 technical support specialistLinux System Administrator JrWordPress AdministratorPHPMyAdmin AdministratorcPanel / WHM Administrator

Nov 2022 - Present

L1 Technical Support / Customer Service

Remotely

DNS server configurationWebsite troubleshooting for different errors (403, 404, 500, etc)Email / Spam troubleshootingWebsite upload and setupWordPress basic management and troubleshootingWHM / cPanel troubleshootingFirewall and permissions troubleshootingPlesk troubleshootingCustomer care assistance in billing, sales issuesSSL configurstionsEmail software.

Mar 2020 - Nov 2022

Technical Support Agent (Google)

Santa Tecla, El Salvador

Administration console support for clients and organizationsG Suite service deploymentG Suite service troubleshooting for all appsEmail / Spam issues troubleshootingMigrations support and troubleshootingEmail software setups (PC and Mobile devices)

Feb 2017 - Nov 2019

Level 2 Technical Support (Dell - Alienware)

San Salvador, El Salvador

Level 2 support for hardware software troubleshootingReview and approve parts replacements requests provided by L1 agentsReview monthly dispatch reports and check for failures /dispatch rateDeliver training / troubleshooting steps and information to L1 agentsReview queues for inbound support and workflows

Jul 2016 - Feb 2017

L1 Technical Support Agent (Dell - Alienware)

San Salvador, El Salvado

Technical support agent for Dell - Alienware computersProvide software - hardware assistance as well as identify parts need to be replaced due to hardware failuresNetwork, OS and hardware troubleshooting

Feb 2014 - Jul 2016
Team & coworkers

Colleagues at The Functionary

Other employees you can reach at thefunctionary.com. View company contacts for 371 employees →

1 education record

Jose Rivera education

  • Instituto Tecnológico Centro Americano
    Instituto Tecnológico Centro Americano
    Computer Science
FAQ

Frequently asked questions about Jose Rivera

Quick answers generated from the profile data available on this page.

What company does Jose Rivera work for?

Jose Rivera works for The Functionary.

What is Jose Rivera's role at The Functionary?

Jose Rivera is listed as Technical Support at BigCommerce at The Functionary.

Where is Jose Rivera based?

Jose Rivera is based in San Salvador, San Salvador, El Salvador while working with The Functionary.

What companies has Jose Rivera worked for?

Jose Rivera has worked for The Functionary, Hostpapa, Telus International, and Stream Global Services.

Who are Jose Rivera's colleagues at The Functionary?

Jose Rivera's colleagues at The Functionary include Omanny Flores Zacarias, Mohamed Ichchou, Edwin Daniel Palacios, Vaibhav Sharma, and Juan Pablo Andrade.

How can I contact Jose Rivera?

You can use AeroLeads to view verified contact signals for Jose Rivera at The Functionary, including work email, phone, and LinkedIn data when available.

What schools did Jose Rivera attend?

Jose Rivera holds Tecnico, Computer Science from Instituto Tecnológico Centro Americano.

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