As the Co-Founder and Chief Operating Officer (COO) at TONMOR, I'm actively leading our company's initiatives in aquatic design and construction projects. Based in Florida, we specialize in creating exceptional commercial pools customized for resorts, apartment complexes, and aquatic theme parks. In recent years, we've experienced remarkable growth, with our revenue increasing by approximately 150%, driving our expansion and diversification.Our expertise lies in design, where we excel in providing expert aquatic engineering consultation to bring our clients' visions to life. In addition to design services, we offer comprehensive construction and construction administration solutions, as well as owner's representative services, ensuring a seamless journey from concept to completion.Furthermore, we've expanded our capabilities to include electrical and hardscape engineering, allowing us to offer holistic solutions that encompass every aspect of our clients' projects. From lighting design to outdoor living spaces, we aim to provide comprehensive solutions that exceed expectations.In my role as COO, I oversee operational aspects such as project management, quality assurance, and client relations. By closely collaborating with our clients, I prioritize understanding their unique requirements to deliver bespoke aquatic solutions that prioritize safety and aesthetics.As we continue to expand, I lead strategic initiatives to ensure agile progress and adaptability to industry trends. My focus remains on upholding the highest standards of quality and customer satisfaction as we strive to set new benchmarks of excellence in the aquatic design and construction industry.I invite you to connect with me to explore how TONMOR can turn your aquatic aspirations into stunning realities, and together, let's set new standards of excellence in the industry.

As the Director of Operations, my role was managing the day-to-day operations of the organization. I am responsible for developing and implementing operational plans that align with our company's strategy. This involves overseeing business processes, including production, finance, and customer service, with a focus on optimizing efficiency.I lead and mentor a team of over 32 employees, providing guidance and conducting performance evaluations to ensure that we maintain a culture of excellence and accountability. In addition to managing internal operations, I also play a key role in driving sales initiatives, leading the sales department to achieve impressive results, such as 100% sales growth in 2021 and 2022.Regulatory compliance is another critical aspect of my role. I navigate the complexities of obtaining building permits and ensuring compliance with health department regulations, minimizing disruptions to our operations while adhering to all necessary regulations.Furthermore, I serve as the face of the company, representing us at various events, meetings, and construction sites. Building and nurturing relationships with clients, customers, and stakeholders is essential in this capacity.On-site supervision is integral to maintaining the highest standards of safety and adherence to company protocols. I conduct rigorous on-site inspections to mitigate risks and ensure project success.Collaboration is also key. I work closely with subcontractors to procure materials, supplies, and equipment, optimizing procurement processes and project timelines.In summary, my role as Director of Operations encompasses strategic planning, team leadership, regulatory compliance, brand representation, on-site supervision, and collaboration with subcontractors. Through these efforts, I am dedicated to driving operational excellence, fostering growth opportunities, and delivering unparalleled value to both internal stakeholders and external partners.

As an Engineering Services Manager, my primary responsibility was overseeing the day-to-day operations of the engineering department. This encompassed managing the entire engineer team, ensuring projects were completed on time and within budgetary limits set by the company, and overseeing the recruitment and training of new engineers. Additionally, I played a pivotal role in ensuring the efficiency of all engineering and operational activities within the organization. This involved tasks such as writing reports, approving expenditures, and assigning tasks to engineers while ensuring compliance with company policies, guidelines, and government specifications.Collaboration was key in my role, Moreover, I took on additional responsibilities, including scheduling, organizing, and leading the daily operation of a team of over 60 Cast Members across multiple trades events, servicing various facilities such as rooms, pools, and commercial buildings.I also led the MEP Program, overseeing the servicing and maintenance of all swimming pools and pool equipment. Effective communication was vital in my role, as I engaged with employees through various channels to ensure project success and completion within deadlines. Additionally, I partnered with resorts to ensure maximum guest satisfaction by maintaining all areas in good standing and ready for show at any time. Lastly, I managed the procurement of parts for equipment replacement to prevent malfunctions in plumbing, and air conditioning systems.Throughout my tenure, I demonstrated strong leadership, effective communication, and meticulous attention to detail, contributing significantly to the success and growth of the organization's engineering operations.

In my role as an Engineering-Planned Work Specialist, my responsibilities were multifaceted. I coordinated with suppliers and third-party vendors to procure materials necessary for all projects, while also inspecting equipment efficiency and performance to prevent project delays. Additionally, I managed my team's adherence to production schedules, task delegations, and output deliveries, ensuring streamlined operations.Utilizing my expertise, I designed and developed various systems to enhance product quality and operational efficiency, actively participating in strategies for optimal production performance and identifying areas for improvement.Furthermore, I led the scheduling and organization of daily operations for a team of over 50 members across multiple trades, servicing a wide range of facilities including rooms, pools, and commercial buildings. Managing a budget of over $500k for special projects, I purchased and ordered parts needed for completion, replacement, and repair of equipment.I also collaborated with Maximo Specialists and HotSOS vendors to ensure a safe work environment and compliance with guidelines. Identifying technological advancements for business development, I oversaw training programs and assisted engineers with audits and follow-up Regular maintenance checks were conducted under my supervision to ensure employee safety and facility efficiency, collaborating with engineers to promptly address any issues or concerns.

In my capacity as an Engineering Facilities Foreman, I took charge of coordinating material distribution with local planners, suppliers, and vendors, while also conducting equipment efficiency inspections to prevent project delays. Leading daily operations, I oversaw the servicing of rooms, pools, and commercial buildings. Additionally, I collaborated closely with resort management to ensure guest satisfaction and responded promptly to guest requests. I managed work orders, maintained VING systems, and ensured the proper functioning of hotel doors. Working alongside construction companies, I focused on maximizing productivity and enforcing safety protocols. Moreover, I utilized my expertise to design systems aimed at enhancing operations and actively participated in strategies for achieving optimal performance. Lastly, I managed onsite projects, hosted meetings with construction teams, and promptly resolved any issues that arose.

In my role as an Engineering Support Working Foreman at Epcot Center, I played a pivotal role in ensuring the smooth operation of daily tasks and projects. Coordinating the activities of a diverse team comprising over 40 workers across multiple trades, I oversaw operations in various areas, including kitchens, where precision and efficiency were paramount. With a keen focus on customer satisfaction, I prioritized prompt maintenance responses and clear communication to address any issues that arose. Additionally, I managed dispatchers and maintained positive relationships with internal departments and external vendors to ensure seamless collaboration and resource allocation. My proactive approach to problem-solving and dedication to achieving organizational goals were instrumental in the success of projects and facilities. Through effective leadership and collaboration, I strived to uphold the highest standards of excellence and efficiency at all times.