José Serna Jr Email & Phone Number

Florida, United States

Salt Lake City, Ut, Us

• Manage Windows Server 2016 and Windows 10 devices.• Create, update, and maintain user accounts in Active Directory.• Create, Update, and Delete Accounts in Security Information System’s Alarm Center Application.• Develop and document standard operating procedures for daily tasks and troubleshooting various issues.

Information Assurance (IA) Roles:● Maintain the Certification & Accreditation and sustain the Authority to Operate (ATO) for two (2) Systems.● Evaluate and enforce Cybersecurity program/policies and ensures Confidentiality, Integrity, Availability, Non-Repudiation and Accountability (IAW Dowdiest 8500.1series). ● Regularly interact with customer and/or functional group managers on Cybersecurity related matters.● Perform security scans using ACAS to determine potential points of weakness, recommending a course of action to correct deficiencies.● Review IAVAs and determine relevance● Update RMF configurations and artifacts in eMASS● Work directly with Systems Administrators, the Configuration Manager, Network Administrators and Government personnel to coordinate IA activities.IT Roles: ● Maintain ACAS software and configurations● Conduct quarterly travel to Key West, FL and Corpus Christi, TX to perf● Run vulnerability scans using ACAS●Review STIG configurations● Maintain patch compliance● Perform remediation of servers and workstations through patching and other configuration actions as required by STIG, ACAS scans, IAVAs.● Configure and validate secure systems and tests security products and systems to detect security weakness.

Reston, Virginia, Us

● Provided system administration support for over 20 in-house Naval Tactical Command Support Systems Servers running Linux Red hat 5/6.● Configured, maintained, and troubleshot Linux Red hat 5/6 Servers, desktops, and Network Attached Storage.● Maintained Microsoft Windows Server 2016 system and workstations for 3 separate sites and over 20 commands; conducted regular software updates and security patches, ensuring security compliance and data protection.● Performed Assured Compliance Assessment Solution (ACAS) checks for 23 squadrons and 3 separate Intermediate and Depot level maintenance facilities monthly with zero discrepancies.● Maintained, migrated, and operated 23 government servers virtually using VMware vSphere 6.5.● Provided US government support with US Government Supply Applications and Databases.● Secured systems and 3rd party vendor software by implementing patches, reducing security incidents by 60% and ensuring compliance with industry standards.● Implemented critical patches for 50+ servers in compliance with government-directed InformationAssurance Vulnerability Alerts (IAVA), ensuring system security and uninterrupted operations.● Executed daily and weekly system backups for 23 virtual servers with Enterprise level backup and recovery tools.● Conducted a thorough security audit of Active Directory and Group Policy settings, identified and corrected 20+ security vulnerabilities; improved overall network security by 30%.

• First Intern in Scarlett Group history to receive the “Extra Mile” award for going above and beyond while assisting customers moving from one location to another during the onsite visit. • Imported over 150 new users into managed services customer Active Directory database with Zero errors. • Troubleshot Administrative tickets for a customer base of over 20 customers with a 100 % success rate.Resolved 25 Anti-Virus alerts via removing conflicting Third Party Ant-Virus software and replaced with correct Anti-Virus software.

Examine cyber network defense from three approaches: prevention, reaction, and retrospection. Learn basic and advanced Cyber Security techniques to include, perimeter defense, hacking, forensics, and intrusion detection and intrusion prevention.

Bachelor Of Science - Bs, Cybersecurity And Information Assurance

Information Security Analyst