Manage and train employees, keeping them motivated by developing individual strengths. Merchandise items to maximize store profits. Kronos system to review employee time cards. Scheduled employees and reviewed employee performance. Audit losses and address with employees to offer coaching. Open/Close combo store. Responsible for all markdowns. Observe and implement safety procedures and HR policies. Support stores loss control by overseeing customers and employees. Excellent problem solver. Increased sales budget by 88% year over year. Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Conduct presentations to train on loss prevention and increasing credit card applications.

Responsible for Inventory management. Maintained stock and presentable condition to assigned area. Welcomed customers to the store and answer queries. Assessed customers’ needs and provided assistance and information on product features. Processed POS purchases and returned merchandise. Earned Associate of the Quarter by exceeding sales budgets. Consistently generated additional revenue through skilled sales techniques.