Jose F. Alamo work email
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Jose F. Alamo personal email
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Jose F. Alamo phone numbers
I am a dynamic and results-oriented professional, currently serving as the Chief of Staff at VMware LATAM Professional Services. With a deep passion for strategy, technology, and driving operational excellence, I am dedicated to shaping the future of our organization and achieving impactful outcomes in the Latin American market.Professional Summary:As the Chief of Staff at VMware Latin American Professional Services, I am responsible for spearheading strategic initiatives and optimizing operational efficiency within our organization. With a track record of success in both strategy development and cross-functional collaboration, I bring a unique blend of vision, analytical acumen, and leadership skills to drive transformational growth.Key Areas of Expertise:✦ Strategic Planning and Execution: Developing and executing comprehensive strategies to drive business growth, expand market share, and enhance customer experience in the Latin American professional services industry.✦ Operational Excellence: Implementing streamlined processes, performance metrics, and best practices to optimize efficiency, productivity, and customer satisfaction across the organization.✦ Cross-Functional Collaboration: Building strong partnerships and fostering collaboration among diverse teams, departments, and stakeholders to ensure alignment and successful delivery of strategic initiatives.✦ Data-Driven Decision Making: Leveraging advanced analytics and insights to drive informed decisions, monitor performance, and identify opportunities for continuous improvement.
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Managing DirectorCatg InfotechFlorida, United States
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Customer Advisory Services Leader, Southeast And Global TelcoBroadcom Software Nov 2023 - PresentGreater Tampa Bay Area -
Chief Of Staff, Latam Professional ServicesVmware Apr 2022 - Nov 2023Latin AmericaTrusted advisor to the Latin America Professional Service Leadership team, collaboratively develop and facilitate the execution of the organization's strategy. Lead the planning function for the business and ensure the execution of strategic go-to-market initiatives related to VMW’s Professional Services Sales & Delivery organizations. Facilitate communication across the leadership team, ensure best practices are shared across the geo, and ensure the Sr. Director of LATAM PS is apprised of escalations, priorities, and areas for growth or other opportunities. -
Staff Consulting Architect - LatamVmware Mar 2014 - Apr 2022United StatesJose is a Staff Consulting Architect supporting VMware's Transformation Consulting (TC) in Latin America. Jose supports our client's digital transformation journey by enhancing its capabilities, competencies, and Culture. He works closely with the technical architect and consultants to design and implement Cloud-based Solutions that meet the customer's Objectives.He helps VMware's LATAM clients by assessing their Operating Model to determine their maturity and agility around processes, people, and technology. Based on the client's needs and the results of the assessment he will develop a Service Roadmap, create or enhance the required IT Operations Processes and procedures, develop the organizational structure that could support the new IT needs and work with the technology team to identify and design technical solution to facilitate a smooth transition.Jose is also responsible for pre-sales activities related to TC services for the Latin American Region.VMware Transformation Consulting drives business agility within enterprises by helping IT teams to transform their organizations and align their strategies with the business goals of their organizations. TC architects work collaboratively with senior executives to develop an executable IT strategy and transformational roadmap for the organization.
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Capacity Management Service ArchitectCa Technologies May 2012 - Mar 2014Deliver consulting services and architecture design in the area of Capacity Management and Performance. Work with clients to define the organization requirements and needs, documents the Capacity Management Program processes, procedures and policies, architect the solution design and support the implementation and configuration of the solutions. Responsible for defining and creating Capacity Management Service Offerings to expand our current capability and ensure our customers could gain the highest maturity possible in this space.Support the Center of Excellence by creating knowledge documents in the areas of Capacity Management and Cloud Solutions. Lead the Center of Excellence for Consulting Services by provide guidance to the team and ensuring the services are well defined and fit the organization consulting strategy. -
Itsm Service ArchitectCa Technologies Nov 2007 - Apr 2012I deliver professional services in the areas of IT Service Management. I help our client integrate their current environment with CA solutions & develop new processes, policies & organization structure required for the new solution• Assess ITAM and IT Service Management functions to identify opportunities, risks & areas of improvement• Document business, system, security, reporting & testing requirements• Create Leading Practice Processes that help our client minimize complexity, improve IT efficiency, productivity & performance while reducing cost• Map and design business and IT services, utilizing Service Catalog and CMDB• Project manage the implementation of IT Service Management Solution and assist in the Development of project timeline, budget, risk assessment & communication plan• Provide Technical expertise on CA APM, CMDB & Service Desk• Support sales processes by conducting sales presentations, identifying other opportunity at the client site, developing/reviewing statement of works and proposals.
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Senior ConsultantProtiviti Inc Jan 2006 - Nov 2007Protiviti is a global business consulting and internal audit firm composed of experts specializing in risk, advisory and transaction services. The firm helps solve problems in finance and transactions, operations, technology, litigation, governance, risk, and compliance. As a member of the technology risk team I deliver integrated solutions in the areas of IT Asset Management and Service Management.• Analyze, standardize and implement IT Management solutions.• Implemented Solutions to reduce overall IT cost, improve IT efficiency and performance.• Manage Project Implementation by developing project plan, budget, risk assessment, and tracking project deliverables.• Develop business, system, security and reporting requirements documentation. • Document As-Is processes flows and Standard To-Be processes. • Support Testing activities, UAT, System and Integration -
Technical ConsultantRobert Half International Aug 2005 - Jan 2006RHI is the world's leading specialized staffing service and the first to provide placement services for accounting, finance and information technology professionals.As Technical Consultant with RHI I was assign to Protiviti as an IT Asset Management Resource. As part of the team I was responsible for delivering ITAM Solutions for our clients.• Analyze, standardize and implement IT Asset Management solutions.• Implemented Solutions to reduce overall IT cost, improve IT efficiency and performance.• Support Project Management activities by assisting in the development of project plan, budget, and risk assessment.• Develop business, system, security and reporting requirements documentation. • Document As-Is processes flows and Standard To-Be processes. • Support Testing activities, UAT, System and Integration. -
Business Analyst ConsultantIndotronix International Corporation Aug 2004 - Jul 2005IIC was founded as a software development company in 1986. Since our founding we have grown from a product-oriented software house to a full-fledged IT services company that provide first class staffing and resources.As a business analyst consultant I was assign as a resource to Verizon Data Service. At Verizon I was responsible for supporting the development of a companywide ITAM program.• Document Asset management As-Is process, identify and analyze gaps and opportunities.• Document business and system requirements. • Project Manage timelines and action items to ensure completion of task and fast problem resolutions.• Categorize all issues/disconnects by cost of implementation and impact to the business and prioritize them for implementation. -
It Project Manager/Process AnalystAndrew Corp Dec 2002 - Jul 2004IT Project Manager• Manage, oversee and control technical and business operation projects. • Project Manage the implementation of IT Tools, Applications, System Integration and Business and IT Processes.System Analyst• Analyze, define, enhance and support IT and business process to support the company’s corporate objectives. • Define and Enhance new and existing IT Processes. Developed the change management process, and Environment management process for several applications, IT Procurement Process and enhance the help desk process.• Support development of integrating key business processes with external business partners. -
Web Development And SupportCeliant Corporation Aug 2001 - Nov 2002Support all aspects of the development life cycle for the company’s Internet related projects.• Perform all aspect of the system development methodology for web development including incorporating graphic user interface (GUI) features and other techniques. Design and construct company’s Internet and Intranet sites.• Provide day-to-day support and enhancements to the Intranet and Internet web sites within SLA following the establish process, designs the look and feel for the sites and monitor sites traffic. Developed a change management process and documented SLA’s.• Produces graphic sketches, designs, and copy layouts for online content. Determines size and arrangement of illustrative material and copy, selects style and size of type, and arranges layout based upon available space, knowledge of layout principles, and aesthetic design concepts.
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Jr. Project Manager And Asset ManagementVtech Sep 2000 - Jul 2001Manage and track company’s IT hardware, software, licenses, contracts and maintenance agreements.• Manage and tracks company IT owned/leased hardware/software, licenses, contracts, and maintenance agreement by maintaining the Assets database, creating reports for upper management and enforcing company standards and policies. • Works with business users, IT resources, business analysts and legal department to create, writes and reviews hardware and software licensing and IT services contracts. Over 26 Contracts/maintenance agreements were review and recommended with companies such as HP, SAP, Network Associates, QAD and others. • Recommend IT hardware, software and IT services procurement at the best value through the use of volume discounts.• Oversee and analyze telecommunication expenses. Reduce expenses by 15% in 3 months. -
It Asset ManagerAdvanced American Telephones Mar 2000 - Aug 2000Manage and track company’s IT hardware, software, licenses, contracts and maintenance agreements.• Manage and tracks company IT owned/leased hardware/software, licenses, contracts, and maintenance agreement by maintaining the Assets database, creating reports for upper management and enforcing company standards and policies. • Works with business users, IT resources, business analysts and legal department to create, writes and reviews hardware and software licensing and IT services contracts. Over 26 Contracts/maintenance agreements were review and recommended with companies such as HP, SAP, Network Associates, QAD and others. • Recommend IT hardware, software and IT services procurement at the best value through the use of volume discounts.• Oversee and analyze telecommunication expenses. Reduce expenses by 15% in 3 months.
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Executive AssistantLucent Technology Apr 1999 - Feb 2000 -
Administrative AssistantPhilips Consumer Communications Aug 1998 - Mar 1999
Jose F. Alamo Skills
Jose F. Alamo Education Details
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Devry UniversityComputer Information Systems -
Computer Information System
Frequently Asked Questions about Jose F. Alamo
What company does Jose F. Alamo work for?
Jose F. Alamo works for Catg Infotech
What is Jose F. Alamo's role at the current company?
Jose F. Alamo's current role is Managing Director.
What is Jose F. Alamo's email address?
Jose F. Alamo's email address is cj****@****are.com
What is Jose F. Alamo's direct phone number?
Jose F. Alamo's direct phone number is +181362*****
What schools did Jose F. Alamo attend?
Jose F. Alamo attended Devry University, Devry University-New Jersey.
What are some of Jose F. Alamo's interests?
Jose F. Alamo has interest in Computers, Soccer, Agile, Baseball And Travel, Reading, Cloud Solutions, Itil, Business And It Operations, Process Methodologies, Business Analysis.
What skills is Jose F. Alamo known for?
Jose F. Alamo has skills like It Service Management, Itil, It Strategy, It Management, Cloud Computing, Integration, Business Process, Program Management, Solution Architecture, Business Analysis, Change Management, Professional Services.
Who are Jose F. Alamo's colleagues?
Jose F. Alamo's colleagues are Mitu Patra, Anup Mohite, Kamran A., Swee Cheng Lee, Nan Wang, Shiv Mandir Kumar, Alexander Ulanovsky.
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