Who is José Ángel Sánchez? Overview
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Quick answer
José Ángel Sánchez is listed as CEO at OPTITEQUI, based in Madrid, Community of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for José Ángel Sánchez.
José Ángel Sánchez previously worked as CEO at Smart Telecom Solutions and Socio Fundador at Optitequi. José Ángel Sánchez holds Engineer'S Degree, Telecommunications Engineering, Ingeniería De Telecomunicaciones from Universidad De Alcalá.
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OPTITEQUI
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Profile bio
About José Ángel Sánchez
Soy un profesional con 30 años de experiencia en la dirección de empresas en el sector de las Telecomunicaciones.Tengo gran experiencia y conocimientos en el área de Posventa, Logística y Atención al Cliente. Durante mi actividad he tenido la oportunidad de trabajar con empresas multinacionales como Telefonica, Vodafone, Orange, Samsung, LG, Nokia, Motorola y otras grandes marcas.Me considero una persona enfocada al cliente, proactivo, bien organizado, automotivado y trabajador en equipo.Hace 5 años fundé mi propia empresa Optitequi con la intención de dar una segunda vida a los productos electrónicos para contribuir al buen funcionamiento de la economía circular. Nuestra actividad se baja en la compra de productos electrónicos usados para reacondicionarlos y volverlos a poner a la venta, optimizando la tecnología.
Listed skills include Business Development, Product Management, Mobile Devices, Business Planning, and 21 others.
Current workplace
José Ángel Sánchez's current company
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11 roles
José Ángel Sánchez work experience
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After Sales Director Spain And Portugal
Manage Customer Services and After Sales Department for OPPO Spain & PortugalManage ecommerce
Jul 2020 - Mar 2021
Jan 2020 - Jun 2020
Customer Service Director
My main role has been the creation of processes of after-sales and logistics for Media Markt HUB, supporting repairs and returns to the 85 stores in Spain, controlling 2.000 packages every day.Negotiation of contracts and service level agreements with subcontracted companies.Logistics and after-sales service for ecommerceIncrease the level of satisfaction perceived by the customer.
May 2017 - Mar 2019
Sales Account Director
Poas Group
Responsible for incremental sales, services and customer satisfaction on the Telecom & Energy account.Leading the sales and business development team for clients like Telefonica, Orange, Samsung, LG, Sony, Logista, Jazztel, Hisense …Managed account +20 € millions in aftersales, maintenance and FTTH instalation.Implementation of the LG mobile phone online shop for the sale of accessories and spare parts. Focused in achieve the objectives and develop the strategic plans.
Apr 2016 - Apr 2017
Suppliers Manager
My main function was to management at national and international suppliers for the provision of outsourced services. I reported to Aftersales Director.• Negotiation agreements to the suppliers• Designed service levels (time, quality, cost, etc.)• Audits and inspections to ensure the quality of services.• Implement action plans and improvements.• Negotiation of economic conditions of the service supplier.
Oct 2015 - Mar 2016
Co-Founder & Operations Manager
I was responsible for the following functions:• Control and monitoring all logistics and after sales policies according to operators, manufacturers and customers.• The development of logistic and repair solutions.• Implementation of service level agreements SLA.• Contracts negotiation with customers and suppliers.• Control Key Performance indicators (KPIs).• Budget Management Company.• Audit & Corrective Measures• Relationship with main customers (Manufacturers, Operators and other Service Centers).
Feb 2002 - Dec 2014
Customer Service Manager
Responsible for after sales service for customers, managing logistics operations, repair service and customer support, as well as, participating in business management in coordination with Sales, Call Centre and Marketing.• Budget Management (€ 6 million).• Designed KPIs and targets to drive the optimization of services.• Developed and implemented processes to ensure service quality.• Negotiation the contract with manufacturers and several Services Centers.• Leadership of a technical team ( 4 people ).
Aug 2000 - Sep 2001
Operations Manager
Operations management and technical support for our clients (operators and manufactures of mobiles phone)• Operations Management for Logistic and Repair Services.• KPIs control and follow up.• Supplier and Customer Negotiation.• Design repair process, training an audit.
May 1999 - Jul 2000
Technical Manager
Master Dis
Operations management and technical support for our clients (operators and manufactures of mobiles phone)• Operations Management for Logistic and Repair Services.• KPIs control and follow up.• Supplier and Customer Negotiation.• Design repair process, training an audit.
Oct 1994 - Apr 1999
1 education record
José Ángel Sánchez education
FAQ
Frequently asked questions about José Ángel Sánchez
Quick answers generated from the profile data available on this page.
What company does José Ángel Sánchez work for?
José Ángel Sánchez works for OPTITEQUI.
What is José Ángel Sánchez's role at OPTITEQUI?
José Ángel Sánchez is listed as CEO at OPTITEQUI.
Where is José Ángel Sánchez based?
José Ángel Sánchez is based in Madrid, Community of Madrid, Spain while working with OPTITEQUI.
What companies has José Ángel Sánchez worked for?
José Ángel Sánchez has worked for Smart Telecom Solutions, Optitequi, Oppo Mobile España & Portugal, B2X - Xiaomi, and Mediamarkt Iberia.
How can I contact José Ángel Sánchez?
You can use AeroLeads to view verified contact signals for José Ángel Sánchez at OPTITEQUI, including work email, phone, and LinkedIn data when available.
What schools did José Ángel Sánchez attend?
José Ángel Sánchez holds Engineer'S Degree, Telecommunications Engineering, Ingeniería De Telecomunicaciones from Universidad De Alcalá.
What skills is José Ángel Sánchez known for?
José Ángel Sánchez is listed with skills including Business Development, Product Management, Mobile Devices, Business Planning, Logistics, Customer Satisfaction, Contract Negotiation, and Team Leadership.
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