Asegurar la retención y crecimiento de los clientes usando el abanico de productos tecnológicos de la compañía. Responsable tecnológico de preventa y postventa de todas las necesidades tecnológicas de los clientes. Mejorar proactivamente indicadores principales de los clientes mediante planes estratégicos.

Asegurar el cumplimiento en tiempo y calidad de la implementación de los nuevos proyectos, empleando metodologías agiles. Coordinación de todas las actividades de desarrollos tecnológicos y nuevas implementaciones.

ROMO GUITARS is a passionate craftsman workshop in electric guitars and basses based on tradition improved technology and innovation. A new legacy needs new musicians, new icons, new legends.

Project Manager, Functional Leader, Scrum Master. Líder en proyectos de implementaciones tecnológicas de e-commerce, client management, gestión de KPI’s, data quality, inventory managment, big data, SAP BPC. Siendo líder de equipos de 3 a 25 personas usando diferentes metodologías como Scrum y Waterfall PMI. Teniendo como clientes a Walmart, AT&T y Grupo México. Gestión de la oficina de proyectos para intervención de proyectos en riesgo dentro de la compañía.

Principal responsable de asegurar el retorno de valor a los clientes a través de los servicios ofrecidos por la empresaPlanificar, organizar, supervisar, controlar, medir y mejorar continuamente todos los servicios prestados por la empresa.Administrar los proyectos desde un punto de vista integral 360° (Operativo, Comercial, Financiero, Legal)Apoyar a otras áreas internas a proporcionando herramientas (procesos, procedimientos y métodos de trabajo) simples, flexibles y eficientes… Show more Principal responsable de asegurar el retorno de valor a los clientes a través de los servicios ofrecidos por la empresaPlanificar, organizar, supervisar, controlar, medir y mejorar continuamente todos los servicios prestados por la empresa.Administrar los proyectos desde un punto de vista integral 360° (Operativo, Comercial, Financiero, Legal)Apoyar a otras áreas internas a proporcionando herramientas (procesos, procedimientos y métodos de trabajo) simples, flexibles y eficientes para mejorar la experiencia de los clientes Show less

Business Consultant at MAPFRE•Design, plan, execute, monitor and control customer services transformation processes.Senior Project Manager at AIG•Main financial project manager for Regulatorio Requirements Implementation.

Main point of contact for the business with IT department. Understand, anticipate and influence sector's IT demands. In order to 
generate a Sector Strategic IT Roadmap.Planning for strategic initiative demand and the resulting IT resource requirements.Steer and support sector's project execution and planning process. Support budget creation and forecast tracking. Achievements: Keep actual cost (+/- 3%) within the budget. Successful implementation of IT Refresh (New ERP… Show more Main point of contact for the business with IT department. Understand, anticipate and influence sector's IT demands. In order to 
generate a Sector Strategic IT Roadmap.Planning for strategic initiative demand and the resulting IT resource requirements.Steer and support sector's project execution and planning process. Support budget creation and forecast tracking. Achievements: Keep actual cost (+/- 3%) within the budget. Successful implementation of IT Refresh (New ERP, improvement Infrastructure, etc). Maintain IT annual budget amount implementing efficiency measures. Provide transparency to the business about IT process and status. Show less

Main responsible for the IT Project Manager Office. IT’s project portfolio management. Budget and Resources management from IT Projects. Achievements: Definition of the PM process base on PMI and PM@Siemens. Execution of 95% of all major projects in time and within the budget.

Project manager for key IT/Business projects.Achievements: Roll-out of main company CRM, company’s Intranet and Internet improvement, SAP Improvements.

Project manager of “Mejora del Ambiente de Negocios en el Estado de México”. Project on redesigning process and laws of business legal transactions in the state.Achievements: Reduced cycle time, from 25% to 90%. Reduction of 70% of the time required to open a new company.Project manager of "Formación de Equipos Lean Six Sigma" for Merck S.A. de C.V. Project to establish self sufficient group teams for continuous improvement through Lean Six Sigma.Achievements: Implementation of 6… Show more Project manager of “Mejora del Ambiente de Negocios en el Estado de México”. Project on redesigning process and laws of business legal transactions in the state.Achievements: Reduced cycle time, from 25% to 90%. Reduction of 70% of the time required to open a new company.Project manager of "Formación de Equipos Lean Six Sigma" for Merck S.A. de C.V. Project to establish self sufficient group teams for continuous improvement through Lean Six Sigma.Achievements: Implementation of 6 improvement projects with a profit in the first year to exceed two million Mexican pesos. Show less

Head of the Systems Department. Leader of all the technology projects of the company. Coordinator of IT department with all of the other departments of the company.Achievements: Improved efficiency of 60% in data mining and 75% update rate improvement of a database with over one billion records.

Research and development of new products. Leading the development of new products and businesses. Achievements: Development system for bar code management via cell phone.