Geospatial & Tax Commissioner’s Office - Job Tracking App Developed 300+ black-box, comprehensive test cases that cover critical user scenarios such as validating expected behavior of CRUD functions, Power BI report generation, and user-authorization permissions.Managed defect tracking of 150+ Jira Bug tickets ensuring timely triage, assignment, and resolution. Collaborated closely with both the developer and end-users, reducing communication gaps of expected behavior which led to quicker defect resolution and enhancement provisioning.Provided test run metrics and visualizations to management at the end of each sprint resulting in routine progress visibility, risk assessment, and informed decisions on release readiness.---------------------------------------------------------------------------------------DMV Refunds Web Application | Tax Commissioner Access Database RefactorDeveloped 110+ black-box test cases that validate critical expected behavior such as data transformations of import and export files, data record classification onto app UI’s tables, and UI table functions (filtering, pagination, etc.).Practiced selective regression testing of applied bug resolutions, requirements misses, and feature enhancements resulting in up to 50% reduction in testing time.---------------------------------------------------------------------------------------Gwinnett County Department of Transportation Web Application Used experience with SQL and SQL Server Management Studio to: validate expected data, provide meaningful evaluations of defects to the developer, and contribute to schema changes that resulted in accommodating new user feature enhancements into the new system.The enhancements resulted in newly generatable monthly reports that assist Georgia’s Department of Transportation with data-driven decision-making for the purpose of appropriately allocating government funding towards improvements to Gwinnett County’s roads.

Interned within the Department of IT Service's Business Solutions team formatting Power BI paginated reports that displayed quantitative metrics on project statuses. The formatted reports resulted in the accurate nesting and calculation of data which supplied Business Relational Managers with data-driven decision-making.Shadowed the DoITS' Web team by routinely exercising requirements-gathering, requirements-analysis, and proof-of-concept visualization practices for the purpose of addressing both departmental and Gwinnett County pain-points.

Solely developed a mobile application for routine auditing of carnival fairgrounds’ onsite inventory by producing full-stack code with Swift UI Kit and Realm dbms resulting in projected profit/loss statistics in over 70 game [prize] booths located on the world’s largest carnival midway. Warehouse manager estimates inventory shrinkage [product loss by taking] reduces by 1% to 1.5% on annual stock purchases of over 10 million dollars.Conducted TestFlight beta testing and iterative feedback loops between both Paladin Enterprises and RCS Carnival staff end-users ensuring that product features aligned closely with end-user expectations and preferences for live, on-site usage.Published the app to the Apple App Store via Unlisted app distribution which resulted in restrictive access of the published app to only the warehouse staff instead of to the general public. This method of app distribution curves the likelihood of malicious sabotage to the business data exported by the app to the legacy business systems.

Assisted towards the 1st go-live deployment of the minimal-viable product by exercising front-end development and bug resolution of product web pages and customer dashboards. Such assistance availed improving the Google Lighthouse SEO score from 82% to 100% which corresponded to the improvement of the product's web-page accessibility and search engine optimization.

Successfully transitioned between roles as a designated hitter: demonstrating versatility by excelling in both sales floor and pharmacy environments to ensure optimal customer service and operational efficiency.Managed the sales floor by cultivating positive customer relationships by providing personalized product recommendations, addressing inquiries, and ensuring a welcoming shopping experience.Exercised applied, on-site training to the pharmacy role by facilitating accurate prescription dispensing, counseling patients on medication usage, and collaborating with healthcare professionals to optimize patient care.