José Cruz

José Cruz Email and Phone Number

Senior Director, Data Strategy and Architecture - Oracle Product Management and Strategy @ Oracle
Lisbon, PT
José Cruz's Location
Lisboa, Lisbon, Portugal, Portugal
José Cruz's Contact Details

José Cruz personal email

About José Cruz

José is an Enterprise Architect that is regularly involved in the creation and delivery of multi pillar architectures as well as support pre sales activities to position such architectures to Customers. José is a certified Oracle Enterprise Architect.José is a dynamic person who likes to face new challenges. Always seeking the best solutions for the problems encountered while innovating. Challenging and interesting work motivates him.José has 20+ years of IT experience in different roles ranging from enterprise and solution architect, development manager, customer advisor to sales consultant. During 15 years he has been involved in telecommunications projects for wireless, wireline and convergent operators in several organizations across EMEA.Main roles and experience has been on leading architecture teams and on solution architecture especially on CRM, CX, Order Management and transformational projects in complex, multi-vendor, IT architectures. In the last 7 years José has been on a sales consulting role defining multi pillar solutions and architectures to its customers leveraging leading edge technology such as Big Data, Fast Data, Cloud (SaaS, PaaS and IaaS), Engineered Systems and Middleware.José is knowledgeable on TMF NGOSS, eTOM and SID. José is TOGAF 8 and 9, Archimate 2, ITIL Foundation, CompTIA Cloud+, Siebel, Oracle Cloud Infrastructure and Oracle Autonomous Database certified.José has extensive knowledge in the Oracle Portfolio, namely on Technology, from Databases and Engineered Systems up to Middleware and Business Intelligence. José’s current areas of architectural focus are namely Information Management, Big Data, Fast Data and Cloud (PaaS and IaaS).José has also extensive knowledge and experience in Siebel eBusiness Applications CRM package. José has also strong knowledge on Oracle Business Intelligence, Oracle Commerce/ATG, Oracle SOA Suite, AIA, BRM, Product Hub, OSM and Oracle Cloud SaaS (Sales, CPQ, Service, Marketing and Social).

José Cruz's Current Company Details
Oracle

Oracle

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Senior Director, Data Strategy and Architecture - Oracle Product Management and Strategy
Lisbon, PT
Website:
oracle.com
Employees:
202102
José Cruz Work Experience Details
  • Oracle
    Senior Director, Data Strategy And Architecture - Oracle Product Management And Strategy
    Oracle
    Lisbon, Pt
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  • Oracle
    Senior Director, Data Strategy And Architecture - Oracle Product Management & Strategy
    Oracle Aug 2024 - Present
    Senior Director in the Oracle Product Management & Strategy organization, responsible for creating thought leadership data and AI architectures, best practices and deployable technical architectures in OCI and across multi cloud and on premises, working globally with Customers from different industries, understanding and addressing their most stringent and demanding requirements, ensuring they leverage what best Oracle has to offer in terms of Data Architectures and OCI services in order for their organisations to succeed in being a data driven organization.My current areas of architectural focus are Data, AI, Generative AI, Analytics and everything related to Data.
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  • Oracle
    Director - Emea Cloud Architecture - Data & Ai
    Oracle Aug 2022 - Aug 2024
    Emea
    As part of the Oracle EMEA Technology Cloud Engineering organization I lead a team of senior Cloud Architects responsible for architectural thought leadership, for working with EMEA Customers architecting the most demanding and innovative data platforms that allow them to reap the business benefits of becoming a data driven organization.
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  • Oracle
    Enterprise & Cloud Architect Leader - Oracle Cloud Lift Services - Emea
    Oracle Dec 2020 - Aug 2022
    As part of the EMEA Technology Sales organization I’m responsible for working with large Customers from different industries, defining and delivering cloud architectures, ensuring those Customers leverage, in their journey to cloud, what best Oracle has to offer in terms of OCI services and best practices in order for them to succeed in their business while transitioning to hybrid cloud or cloud native architectures that allows them to be more agile, efficient, innovative and resilient.My current areas of architectural focus are namely Information Management, Big Data, Data Science, Analytics in Cloud.
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  • Oracle
    Enterprise & Cloud Architect / Master Principal Sales Consultant
    Oracle Jun 2015 - Dec 2020
    As part of the Technology Sales Consulting organization I’m responsible for developing Enterprise Architectures and Roadmaps for large customers leveraging the Oracle Technology Portfolio as well as other pillars namely Systems and Applications to ensure that large Customers in different industries can meet their business challenges with innovative and efficient IT architectures in domains such as Information Management, Big Data, Fast Data and Cloud (PaaS & IaaS).
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  • Oracle
    Enterprise Architect Director
    Oracle Aug 2008 - Jun 2015
    Enterprise Architect responsible to define, design and deliver solutions and architecture frameworks in telecommunications and other sectors to, namely, support CX/CRM functions including sales, service, marketing, order management and commerce.Engaged either in projects or pre sales activities on large operators such as Vodafone Group, Deutsche Telekom, Swisscom, KPN and MTN.Responsible also for supporting pre-sales of cross pillar architectures (Applications, Technology and Systems) on several large customers across different industries such as retail, telecommunications, utilities and oil & gas.
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  • Deutsche Telekom
    Oracle Comms End To End Architect
    Deutsche Telekom Aug 2010 - Dec 2014
    Bonn Area, Germany
    Oracle Comms End to End Architect working for DTAG CRM Competence Center and eGarage focusing on CRM/Customer Experience and eBusiness/Commerce domains (and all it’s interactions with other domains), responsible for:- Managing the DTAG relationship to Oracle Siebel Product Strategy and Engineering - Ensuring Siebel and ATG implementations across Deutsche Telekom group follow and adhere to Oracle and industry best practices.- Leveraging DTAG CRM Competence Center member’s knowledge on Siebel, ATG and Oracle applications. CRM Competence Center aims to guide all group implementations, leverage knowledge from one implementation to another and ensure the current NGCRM (Next Generation CRM) project, which envisions a unique CRM kernel for all DTAG operators, is successful and can be extended even further.eGarage is a DTAG initiative focusing on Customer Experience and eBusiness which leverages Oracle ATG (center piece to support the online shop) and aims to provide guidance and advisory to ATG projects on all DTAG operators.
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  • Telefónica O2 Uk
    Oracle End To End Architect
    Telefónica O2 Uk Apr 2010 - Jul 2010
    Slough, United Kingdom
    Oracle Enterprise Architect responsible for ensuring Oracle applications architecture, design and implementation adheres to Oracle and industry best practices. Project is to support a Wireless Services Business To Consumer online shop on a new Oracle stack comprised of WebCenter, Siebel, UCM, IDM, AIA, OSM and PIM. This project will be used to assess, determine and set the roadmap of O2 IT landscape for the future.
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  • Vodafone
    Solution Architect And Design Authority On Siebel Crm Centre Of Excellence
    Vodafone Mar 2010 - Apr 2010
    Newbury, Uk
    Responsible for assessing Siebel implementations that started or will start across all Vodafone OpCos to provide guidance and solutions that adhere to Industry and Siebel Best Practices while minimizing and avoiding configuration/customization.The goal of the initiative is to save costs at group level while providing the best solutions that are reusable across several OpCos.
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  • Vodafone Qatar
    Solution Architect And Design Authority
    Vodafone Qatar Oct 2009 - Feb 2010
    Reading, United Kingdom
    Responsible for the solution design of Vodafone requirements on the end to end BSS (Business Support Operational) systems architecture which includes components ranging from Siebel, AIA (Application Integration Architecture), Fusion Middleware, BRM (Billing and Revenue Management) and ASAP (Automated Service Activation Platform).The BSS systems support all Vodafone mobile subscribers on the fast growing market of Qatar.
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  • Batelco
    Solution Architect
    Batelco Aug 2009 - Sep 2009
    Bahrain
    Solution Architect responsible for determine the future solution of aspects such as Marketing, Loyalty, Retention, Churn Prediction, Self Service, Sales Compensation and Business Intelligence.The project consisted on a transformational feasibility and design study to understand what was the best approach to decommission Oracle eBusiness Suite CRM and create a new stack based on Siebel, Oracle BI, RTD, OIC, OSM, BRM, UIM, PIM and AIA. Other Batelco legacy systems will also be part of the new enterprise architecture.The new stack will cover Batelco business processes that support sales, service and marketing encompassing BSS and OSS layers. These business processes are aligned with the eTOM business processes.
  • Kpn
    Solution Architect And Business Analyst
    Kpn Oct 2008 - Apr 2009
    Groningen, Netherlands
    Solution Architect and Business Analyst for the Fiber Glas project, integrated on the Siebel and FMW/AIA demand team, responsible for defining solutions that address KPN business requirements.Fiber Glas infrastructure is used to support KPN triple play services provided through the KPN Optical Fiber network.Project systems landscape includes namely Siebel 8.0, Oracle Communications Billing and Revenue Management 7.3, Fusion Middleware and AIA (Application Integration Architecture).
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  • Swisscom
    Solution Architect
    Swisscom Sep 2008 - Oct 2008
    Bern Area, Switzerland
    Solution Architect responsible for defining the All IP Siebel functional architecture and for designing an integrated Proof Of Concept.PoC involves Siebel 8.1, Siebel 8.1 Self Service and Oracle Communications Billing and Revenue Management 7.3. The All IP will allow Swisscom to provide triple play services covering the whole Order Management lifecycle for all channels.
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  • Celfocus
    Senior Solution Architect
    Celfocus Apr 2006 - Aug 2008
    Lisbon Area, Portugal
    Senior Solution Architect Architect and Business Analyst having as responsibilities supporting all Celfocus projects in Vodafone Portugal and abroad defining solutions, providing technical and functional guidance and ensuring overall success of projects. Pre Sales activities for new projects are also a component of the function. Tasks performed are, namely:- Designed the Siebel and integration architecture for the MVNO project at Vodafone Portugal.- Supported both in functional and technical aspects the Vodafone Egypt CRM project.- Upgraded the EITC (Emirates Integrated Telecommunications Company) Siebel application to the Siebel 7.8 version.- Designed and implemented the Order Management functionality for the EITC in Dubai.- Engaged in several pre sales activities.- Performed the Siebel 6.3 to Siebel 8 development upgrade for Vodafone Portugal.- Architecture Team Leader of Vodafone Portugal Siebel 8 Upgrade and Reengineering project of a team of 10 architects.
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  • Siebel
    Consultant
    Siebel Aug 2004 - Apr 2006
    Lisbon Area, Portugal
    Consultant at Siebel Systems with Siebel consultancy as function.- 04/2005 to 04/2006 – Architect and Business Analyst helping TV Cabo in the Kiss project ongoing requirements and developments. Kiss project implemented the TV Cabo core BSS and OSS (Siebel, Geneva, SAP and Provisioning systems) all interconnected through TIBCO. The system contains the full Sales cycle, Customer Service, Campaign Management, Field Service and most importantly, Order Management. Developed in Siebel 7.5 eCommunications over Oracle.- 08/2004 to 04/2005 – SiebelPPB Order Management project development Team Leader at Vodafone.
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  • Vodafone Portugal
    Siebel Development Team Leader
    Vodafone Portugal 2001 - 2005
    Lisbon Area, Portugal
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  • Novabase
    Senior Consultant
    Novabase Jul 2000 - Aug 2004
    Lisbon Area, Portugal
    Senior Consultant at Novabase with Siebel consultancy as function.- 05/2004 to 08/2004 - SiebelPPB Order Management project development Team Leader at Vodafone.- 02/2003 to 05/2004 – Siebel development Team Leader at Vodafone.- 11/2002 to 02/2003 – SiebelArbor Order Management project development Team Leader at Vodafone.- 09/2002 to 11/2002 – SiebelArbor Order Management system performance enhancements analysis and development at Vodafone.- 12/2001 to 09/2002 - SiebelArbor Order Management system analysis and development at Vodafone.- 08/2001 to 12/2001 – Indirect Access Order Management system analysis and development at Vodafone.- 02/2001 to 08/2001 - Siebel eCommunications 2000 migration of Vodafone system.- 08/2000 to 02/2001 - Sales Force Automation project analysis and development at Vodafone.- 08/2000 – Analysis and development of a Call Centre prototype for the Associação Nacional de Farmácias.
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  • Softnet
    Consultant
    Softnet Jul 1999 - Jul 2000
    Lisbon Area, Portugal
    Consultant at SoftNET S.A with analysis and implementation of software as function.- 03/2000 to 07/2000 – Analysis and development of a system to manage a monolingual and multilingual thesaurus to support the weekly journal Expresso thesaurus.- 12/1999 to 03/2000 – Security system analysis and development for a project developed in partnership with Compaq Computer Portugal for the Expresso.- 07/1999 to 12/1999 - In the scope of the “Arquiv” (historical archives system) project - developed in partnership with the Instituto dos Arquivos Nacionais/Torre do Tombo (IAN/TT) and Compaq Computer Portugal I developed a Conservation and Restoration modules and Readers maintenance.
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  • Iscte
    Consultant
    Iscte Mar 1998 - Jul 1999
    Lisbon Area, Portugal
    Analysis and development of the ISCTE Datawarehouse project, requested by the institute Board of Directors. The project consisted in the analysis and development of operational systems to support the implementation of a Datawarehouse.
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José Cruz Skills

Solution Architecture Siebel Enterprise Architecture Integration Order Management Business Process Oracle Crm Business Intelligence Telecommunications Business Analysis Telco Pre Sales Requirements Analysis Eai Enterprise Software Oracle Applications Architecture Data Warehousing Soa Web Services Data Migration Software Project Management Oracle Soa Suite Business Process Design Oracle E Business Suite Pl/sql Data Modeling Obiee Togaf Etom Business Requirements Middleware It Strategy Etl Sql Architectures Integration Architecture Oracle Fusion Middleware Agile Methodologies Analytics Software Development Aia Bss Esb Provisioning Sdlc Requirements Gathering Cloud Computing Big Data

José Cruz Education Details

Frequently Asked Questions about José Cruz

What company does José Cruz work for?

José Cruz works for Oracle

What is José Cruz's role at the current company?

José Cruz's current role is Senior Director, Data Strategy and Architecture - Oracle Product Management and Strategy.

What is José Cruz's email address?

José Cruz's email address is jo****@****hoo.com

What schools did José Cruz attend?

José Cruz attended Iscte - Instituto Universitário De Lisboa, Cloudera, Comptia, Exin Your Ict Competence Partner, Oracle, Siebel, The Open Group.

What skills is José Cruz known for?

José Cruz has skills like Solution Architecture, Siebel, Enterprise Architecture, Integration, Order Management, Business Process, Oracle, Crm, Business Intelligence, Telecommunications, Business Analysis, Telco.

Who are José Cruz's colleagues?

José Cruz's colleagues are Nicole Kashine, Mph, Bo Yang, Manuela Lopez Hounie, Prabeen Kumar Pradhan, Asha Bhandari, Vipin Jain, Bev Uter.

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