José Cunha Email & Phone Number

São Paulo, Brazil

Paris, Courbevoie, Fr

Paris, Courbevoie, Fr

Paris, Courbevoie, Fr

Paris, Courbevoie, Fr

Leading a talented team who delivers superb services at Certification, Audits and Corporate Education for leading companies all over the country, across most business industries at Brazil.

Paris, Courbevoie, Fr

Deployment of global strategies for Latin American operations, promoting business development and monitoring global accreditations requirements. Functional report of six Certification Managers covering Argentina, Chile, Peru, Colombia, Ecuador and Mexico.P&L responsibility for Brazil operation (over USD 15 million revenue / year) with 10 direct reports (managers and coordinators) with an average headcount of 200 employees plus contractors.Restructuring of the sales team, with specialized roles for each customer profile, adjustment of compensation packages to reflect business priorities, continuous training and implementation of tools to increase sales team productivity.Improvement of service delivery structures focusing cost control, productivity and long-term client satisfaction, implementation of Customer Fulfilment.Main achievements: Increased operating profit by 6.5 p.p. streamlining teams’ structures, adjusting mix of services and prices levels, pushing for higher levels of client satisfaction and retention.

Paris, Courbevoie, Fr

Health, Safety and Environment related consulting, audits and outsourcing services, responsible for P&L (over USD 10 million revenue / year) with 6 direct reports (managers and coordinators) with an average headcount of 250 employees.Profitability recover of projects, with strict cost control and actions to increase productivity. Strong sales development focusing new contracts with better margin and added value services.Main achievements: Solid increase at business operating margin, development of a new high profit service line for Operational Safety, won several contracts in the Oil & Gas and Mining industry (over BRL 100 million backlog).

Paris, Courbevoie, Fr

(Concurrently within the position below)Technical Manager with 10 direct reports responsible for auditors qualifications, certification decision and maintenance of national and international accreditations (INMETRO, UKAS, ANAB). Main achievements: reduced lead time to issue certificate by 50%, restructured local documentation align it with the corporate management system, implemented new audit report tool and communications tools for auditors (intranet).

Paris, Courbevoie, Fr

ISO related training courses services, responsible for P&L (BRL 8 million / USD 2 million revenue / year) with 18 direct reports.Main achievements: introduced first Bureau Veritas Brazil e-commerce platform, sales growth from BRL 5 million to BRL 8 million in 3 years.

Paris, Courbevoie, Fr

Solutions development to improve sales and operational process, design and implementation of loyalty program to attract and retain business partners (prescribers).

Paris, Courbevoie, Fr

Acting in advising, training, auditing in Management Systems in several clients of different industries throughout the country, and abroad.Project leader in services in the telecom industry for performance improvement and implementation of process management.

Postgraduate Degree, Business Management, Competitiveness Management

Post Graduated, Oil & Gas

Master Of Business Administration - Mba, Business

Master Of Science - Ms, Chemical Engineering