Jose De La Paz Email & Phone Number

Us

As Vice President of IT at Maxon Lift, I lead our global technology strategy, driving innovation and operational efficiency across diverse markets. My role encompasses oversight of IT infrastructure, cybersecurity, digital transformation, and data analytics to support Maxon Lift's mission of delivering reliable, industry-leading lifting solutions worldwide. I am dedicated to leveraging technology to enhance collaboration, streamline processes, and enable sustainable growth. By aligning our IT capabilities with Maxon Lift’s strategic goals, I aim to empower teams, support our customers, and ensure our technology footprint scales seamlessly with our global ambitions.

Monrovia, California, Us

As the Head of Technology & Operations at VisibilityOne, a leading SaaS-based solution in the Greater Los Angeles Area, I have spearheaded the strategic technology vision and SaaS monitoring initiatives since May 2018. Over the course of 5 years, I played a pivotal role in the successful launch of a cutting-edge SaaS monitoring cloud platform. This platform provides real-time alerts and notifications for various critical domains, including video conferencing services, IoT, Zoom Rooms, Microsoft Teams Rooms, Logitech, Poly, Cisco, Yealink, network QoS, hybrid users laptops, and connected peripherals.One of my notable achievements is the establishment and management of a highly skilled technical team. This team is responsible for designing, developing, and maintaining advanced technologies and infrastructure systems across AWS, Microsoft Azure, O365, and cloud monitoring to support all products and clients. Embracing agile methodology, I implemented effective project management strategies and roadmap development.Additionally, my role extends to the management of vendor relations and strategic partnerships. I have successfully overseen departmental budget planning, P&L, compliance, corporate policy development, software development, security, platform resiliency, and the implementation of operating procedures. My leadership has been instrumental in shaping the success and innovation of VisibilityOne in the competitive landscape of SaaS-based solutions.

Shawnee, Ks, Us

At GBH Communications, a renowned audio and visual technology company, I played a pivotal role as the driving force behind the company's strategic evolution. I steered the formulation and execution of the technology strategic plan, overseeing the development of innovative solutions that facilitated substantial business growth. As an instrumental leader, I successfully led and managed the technical team and initiatives to upgrade all technology systems and applications, significantly enhancing service uptime and reliability, and thereby elevating customer satisfaction scores.Under my leadership, GBH Communications ventured into managed services, launching initiatives focused on video conferencing management, UC monitoring, network SDWAN services, systems hosting, 24x7 customer care, and a technical help desk. As the head of the Senior Leadership Team, I directed overall business development, marketing plans, intellectual property development, product innovation, and operational initiatives. Managing both Senior Leadership Team members and Technical Staff, I successfully aligned their efforts to achieve corporate Key Performance Indicators (KPIs).In collaboration with business stakeholders, I provided strategic guidance to the leadership team, contributing to the transformation of the company and realizing annual revenues exceeding $30 million. Notably, I navigated and managed all M&A activities, orchestrating the process that culminated in the successful sale of GBH Communications to SKC Communications, marking a significant milestone in the company's trajectory.

New York, New York, Us

As a key contributor at FOX Interactive Media (MySpace/FIM/Easynet), a prominent media and entertainment company under the FOX Brand and News Corporation, I held a strategic role with significant achievements and responsibilities. My focus included extending US Network and Video Broadcast services from Easynet US to Sky UK, a renowned British broadcaster and telecommunications company. I spearheaded the development of a comprehensive business plan to interconnect and expand network services between FOX, SKY NEWS (BSKYB), MySpace, and the Easynet Network in the US and Europe. This involved leading US Research and Development (R&D) efforts to introduce innovative services that would drive network and data center hosting traffic.Under my leadership, private network interconnections were successfully established between major players such as Telmex, Verizon, Level3, AT&T, and Comcast with Easynet. I played a crucial role in expanding telecommunication and hosting services from Shanghai, China, to the US. Additionally, I was responsible for introducing new IT services, encompassing video conferencing, monitoring, VPNs, Cloud hosting, firewall management, database hosting services, and global multilingual 24x7 (VNOC) support desk. Adept at navigating legal intricacies, I ensured compliance with US legal intercept regulations (CALEA) and managed subpoena responses associated with user internet records requests.My leadership spanned a substantial budget exceeding $30 million, and I effectively managed a matrix-organized team, overseeing 50 to 100 Full-Time Equivalents (FTEs). My multifaceted role contributed to the seamless operation and growth of FOX Interactive Media's IT infrastructure and services.

London, Gb

In my role at British Telecom, the foremost telecommunication company in the United Kingdom, I served as the Head of Disaster Recovery, Business Continuity, and Change Management for a business exceeding $600 million. With oversight of a substantial $7 million IT budget, I led a diverse team of over 50 staff members, encompassing IT administrators, support staff, supervisors, and project managers. My responsibilities extended to comprehensive vendor management, contract negotiations, and the implementation of quality assurance programs, adhering to ISO 9001, SAS 70, and SOX standards.In addition to managing corporate IT functions, I played a pivotal role in providing support to over 1,500 employees in North America. My strategic influence extended to crafting and executing the Data Center Strategy and ensuring alignment with M&A integration efforts. Through my leadership, British Telecom's IT infrastructure achieved resilience, efficiency, and compliance, contributing to the seamless delivery of network and broadband services to more than 18 million customers across the United Kingdom.

At Internet Connect, a pioneering US Broadband provider and leading web hosting services company, I held a pivotal role marked by significant achievements. Notably, I orchestrated the successful launch of a high-speed resilient network service catering to enterprises, SMBs, and consumers. A strategic thinker, I played a crucial role in creating and implementing the strategic support operating model, fostering operational excellence.Under my leadership, I established a robust 24/7 technical support call center, personally overseeing the recruitment of a dedicated team spanning Tier 1-3 support. My responsibilities included staff management and the implementation of comprehensive training programs for new employees. Furthermore, I spearheaded the successful launch of video conferencing services over an IP/MPLS network, contributing to the company's technological innovation.Witnessing substantial growth, I played a key role in expanding the business from a team of 14 employees to over 500 within a remarkable 3-year timeframe. This growth trajectory positioned Internet Connect as one of the top 3 DSL Broadband providers in the United States. My leadership and strategic initiatives played a vital role in shaping the success and prominence of Internet Connect in the broadband and web hosting industry.