José Hernandez Arroyo Email & Phone Number

Colombia

CS representative, pear to pear transaction arbitrage, verification resolution, account and assets management, resolution of disputes over live chat

Colombia

- Reception and resolution of complaints for costumers and agents, account modification, termination, reinstatements and set up domestic services with excellent QA. - Payment processing, check processing, reinbursements, customer retention, receipt creation.- Agent support trough calls, chat and emails.

Colombia

- Attention to requests, damage reports, complaints and claims to the domestic service of H2O wireless USA through phone and chat.- Change phone numbers, trouble shooting, simcard replacements and payment processing.

Colombia

- Arranging pickups, package tracking and deliveries.-Attending to Fedex USA domestic service requests, complaints and claims via phone calls and chat.

Colombia

follow-up, receipt and payment of invoices, contracting, purchase logistics, answering chats and e-mails.

Colombia

Check in and check out hosted clients, invoicing, handling of requests, telephone attention, quotations, telephone and face-to-face sales, drafting of emails, audits, reception of complaints, inventory management and coordination of departures of foreign guests.

Colombia

Distribution of business material, product review and attention to end-customer requests.