Jose Eksosa Email & Phone Number

Woodland Hills, Ca

• Aid in the development of training and release notes for new coverages, products, and carriers.• Handle administrative functions to ensure upkeep and management of systems for lines of business.• Assist with gathering enhancement requirements, fielding questions by developers, testing and documenting changes.

West Hills, Ca

• Provide support to central processing team by providing guidance on inquiries of processes.• Serve as lead in the absence of supervisor by ensuring department goals and duties are being met.• Train new hires in process of data input for new business, renewal, cancellation, and reinstatementtransactions.

West Hills, Ca

• Reviewed and routed incoming documentation to corresponding team to be handled and processed.• Processed new business, renewal, reinstatement, and cancellation transactions based on daily reports.• Cross trained new hires and existing employees on procedures such as policy assigning, policy input,premium updates, and other policy processes.

Sherman Oaks, Ca

• Recruited and coordinated local host families and student residence accommodations.• Aided and provided guidance to students with college selection, application, and admissions process.• Counseled students on personal, and academic matters related to their academic and cultural integration.• Planned and organized monthly recreational and cultural activities to integrate students to the community.• Recorded and organized student data related to test scores, final grade, attendance, financial andmiscellaneous information.

Calabasas, Ca

• Validated case data by reviewing and combining information received by referrals and agents.• Opened new exams according to policy and procedures and contacted patients to schedule exams.• Reviewed case information and consulted with medical examiner if correct exam was being requested.• Received inbound phone calls regarding scheduling, patient information and prescreened patients for exams.• Made outbound contact with adjusters, physicians, and radiology centers to obtain missing information,verify exam and request authorization paperwork.

Thousand Oaks, Ca

• Counseled and assisted students with academic, immigration and housing issues.• Organized and coordinated student activities and managed the student activities budget.• Planned and coordinated new student intake and presented orientation program with center personnel.• Responded to prospective student inquiries, input new student applications and updated student files.• Maintained host family database and oversaw student housing placements in host families and dormitories.

Newbury Park, Ca

• Assisted in the appointment process of new and prospective producers.• Maintained broker and agency databases by updating information as requested by clients.• Processed client information onto I5 system using 10-key data entry and organized producer files.• Aided Marketing representatives in the creation of monthly carrier newsletters and announcements.• Served as front desk associate for the company – Welcomed and greeted guests, answered and directed incoming phone calls to appropriate department, and prepared items to be mailed.

Thousand Oaks, Ca

• Developed budget for new student orientation programs.• Created an orientation schedule for both families and students.• Updated expenses and accounts for new student orientation budget.• Planned and executed spring orientation alongside student orientation coordinators.• Aided in the application process of student orientation coordinators, peer advisors and orientation staff.

Thousand Oaks, Ca

• Organized and coordinated a diversity event open to the entire campus.• Developed and executed a week-long training for a group of 50 peer mentors.• Facilitated with the planning and implementation of the Presidents Welcome.• Assisted in the interview and hiring process of 35 first year and 12 transfer peer mentors.• Managed budget and expenditures for events such as the diversity event and Prep Week.

Master Of Business Administration - Mba

Masters, Public Administration With An Emphasis In Government And Policy

Bachelor Of Science (B.S.), Criminal Justice

Activities and Societies: Peer Advisor, Student Philanthropy Council, Criminal Justice Student Association, Student Programs Board