Jose Eksosa Email & Phone Number

Woodland Hills, CA

• Aid in the development of training and release notes for new coverages, products, and carriers.
• Handle administrative functions to ensure upkeep and management of systems for lines of business.
• Assist with gathering enhancement requirements, fielding questions by developers, testing and documenting changes.

West Hills, CA

• Provide support to central processing team by providing guidance on inquiries of processes.
• Serve as lead in the absence of supervisor by ensuring department goals and duties are being met.
• Train new hires in process of data input for new business, renewal, cancellation, and reinstatementtransactions.

West Hills, CA

• Reviewed and routed incoming documentation to corresponding team to be handled and processed.
• Processed new business, renewal, reinstatement, and cancellation transactions based on daily reports.
• Cross trained new hires and existing employees on procedures such as policy assigning, policy input,premium updates, and other policy processes.

Sherman Oaks, CA

• Recruited and coordinated local host families and student residence accommodations.
• Aided and provided guidance to students with college selection, application, and admissions process.
• Counseled students on personal, and academic matters related to their academic and cultural integration.
• Planned and organized monthly recreational and cultural activities to integrate students to the community.
• Recorded and organized student data related to test scores, final grade, attendance, financial andmiscellaneous information.

Calabasas, CA

• Validated case data by reviewing and combining information received by referrals and agents.
• Opened new exams according to policy and procedures and contacted patients to schedule exams.
• Reviewed case information and consulted with medical examiner if correct exam was being requested.
• Received inbound phone calls regarding scheduling, patient information and prescreened patients for exams.
• Made outbound contact with adjusters, physicians, and radiology centers to obtain missing information,verify exam and request authorization paperwork.

Thousand Oaks, CA

• Counseled and assisted students with academic, immigration and housing issues.
• Organized and coordinated student activities and managed the student activities budget.
• Planned and coordinated new student intake and presented orientation program with center personnel.
• Responded to prospective student inquiries, input new student applications and updated student files.
• Maintained host family database and oversaw student housing placements in host families and dormitories.

Newbury Park, CA

• Assisted in the appointment process of new and prospective producers.
• Maintained broker and agency databases by updating information as requested by clients.
• Processed client information onto I5 system using 10-key data entry and organized producer files.
• Aided Marketing representatives in the creation of monthly carrier newsletters and announcements.
• Served as front desk associate for the company – Welcomed and greeted guests, answered and directed incoming phone calls to appropriate department, and prepared items to be mailed.

Thousand Oaks, CA

• Developed budget for new student orientation programs.
• Created an orientation schedule for both families and students.
• Updated expenses and accounts for new student orientation budget.
• Planned and executed spring orientation alongside student orientation coordinators.
• Aided in the application process of student orientation coordinators, peer advisors and orientation staff.

Thousand Oaks, CA

• Organized and coordinated a diversity event open to the entire campus.
• Developed and executed a week-long training for a group of 50 peer mentors.
• Facilitated with the planning and implementation of the Presidents Welcome.
• Assisted in the interview and hiring process of 35 first year and 12 transfer peer mentors.
• Managed budget and expenditures for events such as the diversity event and Prep Week.

Master Of Business Administration - Mba

Masters, Public Administration With An Emphasis In Government And Policy

Bachelor Of Science (B.S.), Criminal Justice

Activities and Societies: Peer Advisor, Student Philanthropy Council, Criminal Justice Student Association, Student Programs Board