Jose Alvarez Email & Phone Number

Miami, FL, US

- Led implementation of CPQ system to expedite quoting and ordering process of complex vehicle configurations while reducing costly configuration mistakes- Partnered with IT on integration of Sales requirements, establishing Salesforce Citizen Developer program and the basis for a Salesforce Center of Excellence.

Miami, FL, US

- Championed integration of Salesforce.com platform in company, leading to incorporation of multiple teams outside of Sales through Service Cloud and new force.com apps, resulting in user base growth of 600 to 1,850- Supervised implementation of a universal prospecting database in Salesforce combining data from multiple sources

Miami, FL, US

- Supervised implementation of territory mapping application to allow sales directors to build balanced territories based on true potential- Led implementation of CTI telephony system integrated with Salesforce and Eloqua to enable fast-paced dialing for lead development in B2C model

Miami, FL, US

- Led initial implementation of Salesforce Sales Cloud and Service Cloud in the division for 600 users in 6 months, converting from previous old homegrown system- Drove initiative to create Sales and Marketing datamart and cubes to optimize sales operations analytics. Replaced later with Salesforce CRM Analytics

Miami, FL, US

- Oversaw interaction with IT as Product Owner of homegrown sales force automation software- Built multiple complex SQL queries to produce various sales analysis models like quota planning and sales force capacity planning

Coordinated technical activities and created business models related to the opening of the first of three TheaterXtreme South Florida stores. TheaterXtreme sells and installs affordable home cinema solutions, with the emphasis in "affordable".

Austin, Texas, US

Developed partner relationships.Performed analysis of operational data to demonstrate inefficiencies and propose paths for improvement.

Created business development plans for companies looking to penetrate new markets for Information Technology related products and services.Researched market conditions for requested products of services to evaluate opportunities in that market.- Increased revenue opportunities by creating the business plan for the distribution of pre-packaged consulting.

Boulder, Colorado, US

Responsible for the creation of new business for the Professional Services Organization. Closely interacted with the Sales, Partners and Product groups.- Doubled pipeline of the region by additional $7 million by establishing the engagement model with the Sales Organization to promote a solution selling methodology.- Closed $2 million in consulting.

Boulder, Colorado, US

Managed a team of eight Information Management consultants responsible for the implementation of Datamart and reporting solutions in customer's Call Centers. - Increased average deal size by 700% by providing additional services. - Increased revenues and reduced personnel rotation by providing leadership, stability and motivation to a highly capable but.

ERP software vendor with annual revenues of $400 million.Provided structure and visibility to the technical practice within the organization. Kept a high level of customer satisfaction despite increasing size and complexity of the average implementation. - Increased customer satisfaction while managing rapid growth with the creation of a unified group of.

Initially in charge of the technical team. Later promoted to oversee all consulting activities for the Andean Region, including P&L responsibility for this $3 million operation. Provided stability to a region with many challenges from the operational standpoint.- Increased product competitiveness by coordinating the effort between the Products Organization.