Josée A. Plouffe Email & Phone Number

Ottawa, Ontario, Canada

As Board Secretary, I am responsible for:- Managing governance documentation - maintaining precise and timely records that are organized and easily accessible.- The accurate recording and distribution of the minutes and action items.

Ottawa, Canada Area

My primary role was to facilitate workflow and knowledge sharing for a team of developers and designers. I managed the processes that ensured our projects run smoothly. Projects included the development of our web/iOS components, and the creation of our classroom material such as books, puppets, and other fun stuff.I managed the implementation of Scrum and facilitated events throughout the sprint process. I kept our project files organized, accessible, and updated. I maintained effective working relationships and ongoing stakeholder engagement through focussed communication and continuous improvement.I also have the opportunity to dabble in various aspects of the business through participation in: strategic planning; talent management; proposal/contract development; media; amongst other things.

Ottawa, Canada Area

Worked proactively with internal and external resources to ensure continuous improvement and optimal production solutions for new and existing material and processes.Supervised the day-to-day operations of the publishing team.Performance management: set goals, monitored progress, and supported staff in achieving individual and departmental objectives.

Ottawa, On

Oversaw the production of Conference Board publications and collateral including research reports (50+/year), conference event requirements (25+/year), and corporate marketing material.Prepared production schedules and monitored progress. Liaised with authors, editors, translators, and graphic designers (both internal and external) throughout the project lifecycle. Monitored the allocation of resources.

Ottawa, On

Maintained national system for the development, review and production of national Health Promotion, Emergency Cardiovascular Care, Health Check, and other Foundation materials. Invited tenders, consulted with suppliers, reviewed quotations, and made recommendations. Monitored reports on the movement of materials and forecasted needs to ensure that products were produced, shipped, and received on schedule to maintain adequate inventory.

Ottawa, On

Maintained weekly schedule of activities and ensured deadlines were met by overseeing day-to-day operations for an internal team of 3-5 people.Coordinated the production of multiple publications for print and web, including: reports, CDROMs, HTML invitations, posters, brochures, fact sheets, etc.Developed production cycle schedules and distributed to project teams (internal/external), following up as required to ensure timely production.Acted as primary liaison for external printing, graphic design, translation and revision services, and coordinated internal aspects such as reviewing blues, content, and design for approval.Contributed to the development of project charters, communications plans, etc.

Gatineau, Qc

Ensured effective and efficient daily operations through the coordination of office requirements including office supplies, equipment maintenance, responding to the day-to-day requests from staff, etc.Coordinated responses to requests for proposals. Researched and compiled relevant information, working closely with finance director to ensure complete and timely submissions.Assisted managers in the area of human resources, including: benefits, salary, and special event coordination, recruitment and employee file maintenance.Finance: Ensured all invoices received are verified, dated, approved and paid. Created, logged and disseminated invoices to clients in a timely and correct manner. Responsible for account receivables collections.

Ottawa, On

Assisted in the development and editing of communications material including: news releases, case statements, Q&As, and web stories.Coordinated projects, the flow of information internally and externally, and was the primary point of contact for the general public. Updated and maintained Board of Governors confidential website using HTML code.Also held administrative positions for senior executives during this time.

Lean Management

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Diploma, Public Relations

This two-year Ontario College Diploma program blends public relations theory with practical experience in research, writing, editing, time.