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Jose Riveros Delgado Email & Phone Number

Subgerente Experiencia Clientes at Banco Ripley Chile
Location: Chile 7 work roles 4 schools
1 work email found @bancoripley.com LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

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Work email j****@bancoripley.com
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Current company
Banco Ripley Chile
Role
Subgerente Experiencia Clientes
Location
Chile
Company size
1662 employees

Who is Jose Riveros Delgado? Overview

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Quick answer

Jose Riveros Delgado is listed as Subgerente Experiencia Clientes at Banco Ripley Chile, a with 1662 employees, based in Chile. AeroLeads shows a work email signal at bancoripley.com and a matched LinkedIn profile for Jose Riveros Delgado.

Jose Riveros Delgado previously worked as Jefe Experiencia Clientes at Banco Ripley Chile and Customer Experience Manager at Metlife. Jose Riveros Delgado holds Master Of Business Administration (Mba), Business Administration And Management, General from Universidad De Chile.

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Email format at Banco Ripley Chile

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*@bancoripley.com
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Profile bio

About Jose Riveros Delgado

Industrial Engineer, MBA, highly experience in transformation projects of Customer Experience and Lean. Strong leadership skills, analytical focus and achievement orientation. Work experience in Banks, Insurance and industrial companies. Capabilities acquired in CX tools, Journey map, Value proposition, Market research, Lean Six sigma, Design thinking, Ideation, Agile principles.

Listed skills include Six Sigma, Lean Manufacturing, Continuous Improvement, Kaizen, and 20 others.

Current workplace

Jose Riveros Delgado's current company

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Banco Ripley Chile
Banco Ripley Chile
Subgerente Experiencia Clientes
Chile
Website
bancoripley.com
Employees
1662
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7 roles · 23 years

Jose Riveros Delgado work experience

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Jefe Experiencia Clientes

Current
Banco Ripley Chile

Región Metropolitana De Santiago, Chile

Transformación de experiencia clientes en los canales del Banco Ripley

May 2019 - Present

Customer Experience Manager

Metlife

Chile

Responsible to lead the customer experience principles in key projects for the company. Methodologies like Customer Journey and Design thinking were deployed in projects to improve the engagement and satisfaction of the customers. Main achievements: Deployment of new customer engagement experiences, improvement of customer satisfaction and persistency

Sep 2017 - Jan 2019

Senior Product Manager

Banco Santander Chile

Chile

Deploy initiatives to improve Csat and NPS indicators in the main segments of customers. Lead teams to solve customer issues as complaints, global incidents that affect the service in a massive way. Lead workshops with customers and employees to build processes and improvements. Main achievements: Improvement of top customers segment, credit cards and contact center satisfaction indicators.

Aug 2012 - Aug 2017

Process Engineer

Bci

Chile

Lead initiatives to improve the quality service across the different touch points between the bank and customers, based in the VOC analysis, surveys and claims. Experienced in processes of customer service at front and back offices areas, using actual curves of customer experience and other indicators of customer satisfaction as uptimes and service levels as drivers to improve CSAT and NPS indicators.

Jun 2010 - Jul 2012

Process Engineer

Schneider Electric

Chile

Lead the deployment of Schneider Electric Production System in Chile. Prepare the diagnosis of different lines of assembly, using lean manufacturing tools and the six sigma methodology. Lead kaizen events at offices and floor plant level as a part of the continuous improvement. VSM, 5s, 8D, root and cause analysis, SIM and transfer knowledge were used as tools of the SPS deployment

Aug 2007 - May 2010

Planning Engineer

Franky & Ricky S.A.

Perú

Program the Production Orders in the knitting, dying, cutting and sewing plants in order to reach the customer requirements and the commercial definitions of the company. Lead team meetings to accomplish our production gantt.

2004 - 2005 ~1 yr
Team & coworkers

Colleagues at Banco Ripley Chile

Other employees you can reach at bancoripley.com. View company contacts for 1662 employees →

KJ Karina Jara Cáceres Karina Jara Cáceres Colleague at Banco Ripley ChileSantiago, Santiago Metropolitan Region, Chile View → GO Giancarlo Orellana Giancarlo Orellana Colleague at Banco Ripley ChileSantiago, Santiago Metropolitan Region, Chile View → HH Hernan Hettich Ponce Hernan Hettich Ponce Colleague at Banco Ripley ChileSantiago, Santiago Metropolitan Region, Chile View → PC Pamela Carter Morales Pamela Carter Morales Colleague at Banco Ripley ChileSantiago, Santiago Metropolitan Region, Chile View → FG Félix Garcias Félix Garcias Colleague at Banco Ripley ChileSantiago Metropolitan Area, Chile View → CA Cristian Antonio Fernandez Diaz Cristian Antonio Fernandez Diaz Colleague at Banco Ripley ChileSantiago, Santiago Metropolitan Region, Chile View → CI Carolina Ibarra Carolina Ibarra Colleague at Banco Ripley ChileSantiago, Santiago Metropolitan Region, Chile View → RM Ricardo Moller Galdames Ricardo Moller Galdames Colleague at Banco Ripley ChileChile View → JB Jaqueline Baeza Aviles Jaqueline Baeza Aviles Colleague at Banco Ripley ChileChile View → EA Eduardo Andres Perez Villegas Eduardo Andres Perez Villegas Colleague at Banco Ripley ChileSantiago, Santiago Metropolitan Region, Chile View →
4 education records

Jose Riveros Delgado education

Master Of Business Administration (Mba), Business Administration And Management, General

Universidad De Chile

Certificación Cem Expert, Customer Experience Management

Izo
FAQ

Frequently asked questions about Jose Riveros Delgado

Quick answers generated from the profile data available on this page.

What company does Jose Riveros Delgado work for?

Jose Riveros Delgado works for Banco Ripley Chile.

What is Jose Riveros Delgado's role at Banco Ripley Chile?

Jose Riveros Delgado is listed as Subgerente Experiencia Clientes at Banco Ripley Chile.

What is Jose Riveros Delgado's email address?

AeroLeads has found 1 work email signal at @bancoripley.com for Jose Riveros Delgado at Banco Ripley Chile.

Where is Jose Riveros Delgado based?

Jose Riveros Delgado is based in Chile while working with Banco Ripley Chile.

What companies has Jose Riveros Delgado worked for?

Jose Riveros Delgado has worked for Banco Ripley Chile, Metlife, Banco Santander Chile, Bci, and Schneider Electric.

Who are Jose Riveros Delgado's colleagues at Banco Ripley Chile?

Jose Riveros Delgado's colleagues at Banco Ripley Chile include Karina Jara Cáceres, Giancarlo Orellana, Hernan Hettich Ponce, Pamela Carter Morales, and Félix Garcias.

How can I contact Jose Riveros Delgado?

You can use AeroLeads to view verified contact signals for Jose Riveros Delgado at Banco Ripley Chile, including work email, phone, and LinkedIn data when available.

What schools did Jose Riveros Delgado attend?

Jose Riveros Delgado holds Master Of Business Administration (Mba), Business Administration And Management, General from Universidad De Chile.

What skills is Jose Riveros Delgado known for?

Jose Riveros Delgado is listed with skills including Six Sigma, Lean Manufacturing, Continuous Improvement, Kaizen, Value Stream Mapping, Project Planning, 5S, and Manufacturing.

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