• Experience with remote work in a collaborative environment.• Experience in JD Edwards ERP.• Worked with different business areas, such as Marketing, Compliance, Buying and IT to evaluate project requests.• Developed, documented, and executed hundreds of test plans and test cases based on project requirements.• Executed functional testing, regression testing and managed user acceptance as part of project implementation.• Documented and tracked issues identified during testing to ensure defect resolution and testing completion to meet deadlines.• Designed testing documentation templates and testing scope as required by new project implementations.• Updated team members during issue-solving activities, new requirements, and day-to-day systems operation.• Guided and trained other Analysts on lessons learned and best practices to support knowledge sharing.• Ability to multi-task and conform to shifting priorities.• Knowledge of Agile and Scrum Methodologies.• Knowledge and understanding of SDLC documentation process.• Supported Systems Implementation Audits by Internal Control and consulting firms.• Participated in Disaster Recovery drills to confirm recovery plans validity and effectiveness.• Collaborated with project owners to ensure all deliveries were properly signed-off.• Proficient in SQL for data mining supporting root cause analysis and testing.• Manual testing experience on software and databases including designing and manipulating test data, validating stored jobs, and error replication.• Strong organizational skills and attention to detail.• Strong analytical and research skills.• Collected, defined and analyzed business requirements.• Oversaw installation of software programs to meet requirements.• Conducted post-implementation testing in Production environment.• Developed flowcharts to describe operational steps.

Managed User Acceptance Testing prior to product implementation. Represented the tax department on requirements’ elicitation and communication to identify solutions to business requests. • Assembled and participated in requirement-gathering sessions to define and document functional specs, configurations and enhancements.• Defined testing requirements together with UAT team.• Developed test plans and managed UAT for over a hundred wireless services and tax compliance reports.• Collaborated with stakeholders during UAT to ensure end product met requirements.• Reviewed test results to ensure criteria met functional and technical requirements.• Worked with project owners to ensure all deliveries were signed-off.

Created baseline documents to support product specifications for future software implementations.Assisted the marketing department with their initiative to launch a new company website. Activeparticipation in software application integration testing.• Executed detailed system integration testing and reported over a hundred issues for a new software application. • Wrote baseline documents to outline specifications for new software applications.• Assisted the marketing department with Web analytics options to understand and optimize the new company Website.

Documented a color printing research project and presented the results to upper level management. Assisted in the design and execution of usability testing on new printer features. Recommended interface design enhancements based on test results.• Assisted in the development and execution of usability test plans and scripts for a touch-screen console • Conducted test analysis and reported results• Presented design recommendations to the project team• Designed paper prototypes for interface enhancement• Wrote a white paper used as part of the company’s color roadmap strategy