Josée Thibault, Mcm

Josée Thibault, Mcm Email and Phone Number

Evolution of philanthropy + purpose-driven leadership and communication + community and relational infrastructure for social impact @ The Discovery Group
Josée Thibault, Mcm's Location
Toronto, Ontario, Canada, Canada
Josée Thibault, Mcm's Contact Details

Josée Thibault, Mcm personal email

About Josée Thibault, Mcm

I connect dots, I untangle knots, and I turn big ideas into action. I love bringing passionate people together so we can do things we could never do on our own. I care about purpose-driven leadership, the evolution of philanthropy, and the vital role of community. Life is better when you assume and expect the best of people. I have enthusiasm and energy to spare.

Josée Thibault, Mcm's Current Company Details
The Discovery Group

The Discovery Group

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Evolution of philanthropy + purpose-driven leadership and communication + community and relational infrastructure for social impact
Josée Thibault, Mcm Work Experience Details
  • The Discovery Group
    Practice Lead, Philanthropy And Social Innovation
    The Discovery Group Oct 2024 - Present
    North Vancouver, British Columbia, Ca
  • Mars Discovery District
    Director, Philanthropy
    Mars Discovery District Jul 2022 - Nov 2024
    Toronto, On, Ca
  • Mars Discovery District
    Senior Manager, Impact
    Mars Discovery District Nov 2020 - Jul 2022
    Toronto, On, Ca
    Through the newly created Philanthropy Office, I help visionary leaders, audacious philanthropists and forward-thinking funders to propel innovation toward meaningful impact for a healthy society, an inclusive economy, and a sustainable planet.
  • Mars Discovery District
    Senior Manager, Youth Employment Strategies, Opportunity For All Youth
    Mars Discovery District Apr 2020 - Nov 2020
    Toronto, On, Ca
  • Mars Discovery District
    Acting Head, Opportunity For All Youth
    Mars Discovery District Dec 2019 - Apr 2020
    Toronto, On, Ca
  • Mars Discovery District
    Partnerships Manager, Opportunity For All Youth
    Mars Discovery District Jul 2019 - Dec 2019
    Toronto, On, Ca
  • Mars Discovery District
    Project Manager, Opportunity For All Youth
    Mars Discovery District Jan 2019 - Jul 2019
    Toronto, On, Ca
  • One To One Literacy Society
    Executive Director
    One To One Literacy Society Jun 2017 - Jun 2018
    Vancouver, British Columbia, Ca
    After a period of tremendous growth, I helped ONE TO ONE pivot its strategic and operational plans to focus on long term sustainability and program quality. We implemented a more sustainable organizational structure, we expanded our reach through strategic communications and relationship building, we developed and executed a fundraising program that resulted in a 40% increase in operational revenue within one year, we set clear program parameters for partners, and we developed a comprehensive volunteer engagement plan.
  • The University Of British Columbia
    Development Officer
    The University Of British Columbia Jan 2015 - May 2017
    Vancouver, British Columbia, Ca
    Working for both Campus Based Initiatives and the Faculty of Medicine, I worked on all stages of the fundraising cycle: identification, cultivation, solicitation and stewardship. I developed relationships with donors, foundations and granting organizations. I also helped departments and researchers better share their projects and articulate their needs to a receptive donor community.
  • One To One Literacy Society
    Volunteer Coordinator
    One To One Literacy Society Dec 2013 - Jan 2015
    Vancouver, British Columbia, Ca
    I recruited, scheduled and supported 300 volunteer reading tutors in a network of 60 schools in Vancouver and surrounding communities. I ran programming for volunteers including training sessions, social opportunities, and recognition events. I played a big part in implementing Salesforce- from requirements gathering and process mapping to roll out, and I supported the redesign of the website. I was also responsible for the quarterly newsletter, monthly tutor e-news, and the organization's program evaluation report.
  • Service Intelligence
    Team Lead, Account Management
    Service Intelligence Mar 2005 - Jul 2006
    Fort Mill, South Carolina, Us
    I returned to SI after a year away to build a new team of junior Client Relationship Managers that could be mentored and groomed to take on more complex accounts. We focused on running profitable programs, building efficiencies, developing and nurturing client relationships, and championing client needs within the organization in a strategic and collaborative way. Along the way, I defined and documented key work processes that helped provide clarity to the organization as a whole. As a member of the Client Services management and a cross functional solutions teams, I helped evaluate new business opportunities and map out a plan of action for service delivery.
  • Environics Research Group
    Research Analyst
    Environics Research Group Jan 2004 - Mar 2005
    Toronto, Ontario, Ca
    I learned the fundamentals of market research by working on quantitative studies such as customer satisfaction and brand tracking for large corporations, and helping to find and communicate key insights hidden in the data. I also collaborated on qualitative studies that helped companies better understand their marketplace and identify new product opportunities.
  • Service Intelligence
    Client Relationship Manager, Service Intelligence
    Service Intelligence Jul 2000 - Jan 2004
    Fort Mill, South Carolina, Us
    What are the key staff activities that impact customer satisfaction? How are individual outlets executing their company's brand standards? At SI, I helped our top organizational accounts develop and implement a mystery shopping program that provided real-time, actionable data to paint a picture of their brand promise in action. I helped my clients roll out customer experience management programs across their networks, and coordinated with our own departments to ensure that the design and execution of the program were of the highest quality, that reporting was timely, accurate, and relevant, and that each program was run efficiently and profitably.

Josée Thibault, Mcm Skills

Training Strategy Program Management Customer Service Strategic Planning Crm Research Qualitative Research Management Team Leadership Fundraising Change Management Human Resources Nonprofits Employee Relations Cross Functional Team Leadership Account Management Business Development Process Improvement Customer Insight Sales Writing Analysis Proposal Writing Corporate Communications Succession Planning Interviews Team Building French Consulting Strategic Communications Internal Communications Content Management Organizational Needs Analysis Process Management Workshop Facilitation Client Presentation Customer Retention Contract Management Client Liaison Client Education Client Co Ordination Team Management Non Profit Administration Volunteer Recruiting Volunteer Management Editing Workforce Planning Leadership Mailchimp

Josée Thibault, Mcm Education Details

  • Mcmaster University
    Mcmaster University
    Communication Management
  • University Of Washington
    University Of Washington
    Non Profit Management
  • St. Francis Xavier University
    St. Francis Xavier University
    English

Frequently Asked Questions about Josée Thibault, Mcm

What company does Josée Thibault, Mcm work for?

Josée Thibault, Mcm works for The Discovery Group

What is Josée Thibault, Mcm's role at the current company?

Josée Thibault, Mcm's current role is Evolution of philanthropy + purpose-driven leadership and communication + community and relational infrastructure for social impact.

What is Josée Thibault, Mcm's email address?

Josée Thibault, Mcm's email address is jo****@****ail.com

What schools did Josée Thibault, Mcm attend?

Josée Thibault, Mcm attended Mcmaster University, University Of Washington, St. Francis Xavier University.

What skills is Josée Thibault, Mcm known for?

Josée Thibault, Mcm has skills like Training, Strategy, Program Management, Customer Service, Strategic Planning, Crm, Research, Qualitative Research, Management, Team Leadership, Fundraising, Change Management.

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