Change Management Specialist
CurrentApplication and supervision over the change management processes based on ITIL v3 for software, hardware, telecom and facility changes for global company- set up approval process for all affected parties and change life cycle ownership- appliance of product portfolio knowledge to change management process to meet demand, customize solution delivery and minimize service impact- single point of contact for various internal teams to consult and schedule activities per change process… Show more Application and supervision over the change management processes based on ITIL v3 for software, hardware, telecom and facility changes for global company- set up approval process for all affected parties and change life cycle ownership- appliance of product portfolio knowledge to change management process to meet demand, customize solution delivery and minimize service impact- single point of contact for various internal teams to consult and schedule activities per change process for individual projects- managing communication between suppliers, vendors, implementation teams, project management and business representatives- governance of change advisory board meeting on weekly basis, presentation and assessment of high-risk scheduled implementations with technical teams, business representatives and senior management of company- cooperation with configuration management team to reflect IT infrastructure with CMDB and its integrity Show less
