● Coordinate, lead and participate in testing to ensure a high-quality solution is being pushed live.Aid in the development and organization of test scenarios for new product launches with varioususer groups.● User experience and user interface critique and recommendations.● Assist in suggesting bugs/errors/improvements for the user experience (UX).● Work with the Technical Product team to identify, analyze, mitigate, and monitor risks and issues● Work closely with Technical Product and Development to ensure requirements are met.● Be the main contact for internal teams for new solution testing● Manage numerous projects, testing requirements and prioritize tasks at the same time● Plan, document and execute testing of both the configuration of existing solutions as well as newsolution and feature development.

-Conduct analytical analysis to help determine the accuracy of data in applications.-Perform quantitative and qualitative analysis and clearly communicate findings.-Recording of timely, and accurate notes for all support queries and subscriber account activities.-Data entry pertaining to the ongoing maintenance of customer subscriptions.-Resolving service problems by identifying client needs, assisting correction, and following up to ensure resolution.

Tasked with developing business strategies on new expansions of the business. Tasked with developing new business proposals, BI analysis charts, marketing campaigns, and general efficiency work needed from dev teams to operations.

Managed a charitable program that aimed to provide fresh produce to the Vancouver downtown east side.-Coordinate purchasing and sales from wholesalers to clients.-Managed schedules for deliveries.-Oversaw all aspects of operations for the program.

Start-up in Social Commerce that aimed to push the boundaries of the online consuming experience.

SaeMED is a global Medical IT company, specializing in International Healthcare, Medical Management, and Wellness Tourism.-Helped develop a marketing campaign for a new product called the "onecard"-Revamped website UI with the development team by developing new frames and modernizing the interface.