Josef Smith Email and Phone Number
Josef Smith is a Cybersecurity and Information Assurance at Crash Champions.
Crash Champions
View- Website:
- crashchampions.com
- Employees:
- 3328
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Crash ChampionsUnited States -
It Service Desk Tier 1 Technical Support AnalystCrash Champions Apr 2023 - PresentCrestwood, Il, UsDelivering user support using Teamviewer and Ivanti ticketing systemAddressing Incidents and Service Requests through Ivanti ticketing systemAnswering technical support calls, prioritizing urgency levelCollaborating with staff and vendor support to resolve issuesUtilizing provided resources and knowledge basePerforming responsibilities with dedication, attention to detail, and persistenceAzure AD configuration user management and group membership, integrating with MS and 3rd party appsAssistance to users utilizing Azure services, resolving basic inquiries and technical issues, such as access control & account lockout -
It Support TechnicianFirst State Bank Mar 2022 - Apr 2023Athens, Tx, UsInstalling, configuring and maintaining company computers and peripheralsClose tickets & create/run reports in Track-IT ticketing solution Provided user provisioning/deprovisioning, access control, password management, implemented & supported MFA, and policy enforcementTesting new hardware and software before full-scale rolloutSupporting users in solving their challenges with computers and network devices -
It SpecialistRegal Designer Delivery, Llc Sep 2020 - Feb 2022Setting up and maintaining workstations. Troubleshooting basic problems (internet outages, printer connectivity, file downloads/uploads).Adding new hires to directory, applying appropriate permissions. Setting up emails with domain provider. Subsequently the opposite when an employee is no longer employed.Researching ways to upgrade terminals and programs cost efficiently, and implementing new solutions.Using PowerShell script to extract metadata from Windows Event Viewer, forwarding to a 3rd party API deriving geolocationConfiguring Log Analytics Workspace in Azure to ingest logs containing geographic information. -
Logistics SpecialistRegal Designer Delivery Jan 2014 - Aug 2020Creating and monitoring warehouse information and data in QuickBooksOverseeing order tracking, maintenance of files, and special project work as requested (such as white glove designer installations).Coordinating transportation for outbound shipments.Collaborating closely with customer service team to ensure that customer orders are fulfilled.
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Customer Service RepresentativeRegal Designer Delivery Jan 2010 - Jan 2014Contacting vendors to fulfill clients orders (Including international shipments)Resolution of customer service issues to the customer’s satisfaction per company procedures and standards;Customer support by telephone and email;Developing and maintaining professional customer relationships to improve the flow of cooperation
Josef Smith Education Details
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Western Governors UniversityCybersecurity And Information Assurance
Frequently Asked Questions about Josef Smith
What company does Josef Smith work for?
Josef Smith works for Crash Champions
What is Josef Smith's role at the current company?
Josef Smith's current role is Cybersecurity and Information Assurance.
What schools did Josef Smith attend?
Josef Smith attended Western Governors University.
Who are Josef Smith's colleagues?
Josef Smith's colleagues are Peggy Osman, Zachary Hallman, Andrew Hogan, Brandon Jacobo Cruz, Nicki A., Shawn Duffy, Josh Holm.
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