Jose-Fabian Gonzalez Email & Phone Number

New York, United States

Act as the primary point of contact for inquiries, handling calls and emails in a professional manner and efficiently directing messages to the appropriate personnel. To ensure streamlined operations, perform essential administrative tasks, including filing, data entry, and systematic record-keeping. Spearheaded the creation, editing, and formatting of various documents, reports, and presentations, such as promotional flyers, schedules, inventory reports, and logs.Demonstrate strong organizational skills by managing office supplies, inventory, and workspace organization, contributing to an efficient, well-structured environment.Coordinate end-to-end event planning for groups of up to 40 participants, overseeing travel arrangements, catering, logistics, and accommodations.

New York City Metropolitan Area

Streamlined training plans and created cost-effective scheduling, contributing to improved operational efficiency and adherence to new budgets. Fostered strong relationships with external partners, maintaining effective communication and scheduling, ensuring optimal coordination among various stakeholders. Reviewed previous training materials and developed new comprehensive training programs, utilizing a keen understanding of diverse learner needs and learning theories as needed.Exhibit strong organizational skills in maintaining accurate records, tracking progress, and managing documentation.

Greater New York City Area

Efficiently managed year-to-year administrative tasks, including data organization, report generation, and large-scale record archiving, demonstrating attention to detail.Managed inventory of materials and equipment, keeping organized and maintained rooms and labs, ensuring a conducive environment for learning and collaboration.Developed engaging and visually appealing presentations, utilizing up-to-date methodologies to deliver professional development to colleagues and learners.Led and facilitated over one hundred collaborative meetings, applying strong organizational and negotiation skills to create legally binding Individualized Education Plans in adherence to federal and state regulations.Produced comprehensive formal meeting minutes, highlighting key discussions and action items for reference and accountability.Led three to five daily courses, both in-person and remote, that were innovative and interactive, comprising five to thirty-four diverse and multi-leveled trainees using multiple learning theories, universal design lessons, and evidence-based practices.Conducted weekly student interviews to ensure education goals, made recommendations to improve metrics, and approached training implementations based on learning initiatives.

Greater New York City Area

Managed dual roles in the Group and Sales Departments, showcasing exceptional prioritization skills, collaboration with peers, and implementation of effective communication and organizational procedures.Coordinated and scheduled conferences, events, and meetings, demonstrating meticulous skills in travel arrangements, logistical coordination, and vendor management.Orchestrated the seamless transportation and orientation of 1,500 teachers to Japan, providing personalized support and ensuring a positive experience for all participants.Organized consultations, developed marketing materials, and created proposals for client bids, showcasing persuasive communication skills and keen attention to client needs.Created presentation materials, itineraries, and accurate payment estimations, ensuring all aspects of client interactions were handled efficiently and professionally.Conducted destination research and prepared comprehensive contract drafts, reflecting a solid understanding of client requirements and business agreements.Utilized ZOHO database software to meticulously track and document sales activities, including new accounts, potentials, group sales, problems, and goals.Implemented post-sale follow-ups and inquiries, contributing to ongoing business growth and increased revenue by nurturing strong client relationships.

Tulsa, Ok

Exceeded customer expectations by understanding clients’ objectives and goals, implementing customer feedback, and activating brand vision.Provided outstanding support in a high turnover and fast-paced customer-facing environment while streamlining operations and cleanliness. Supported staff members and management through training and leadership on the sales floor and surpassed key performance indicator goals while increasing customer retention and satisfaction. Promoted up-to-date advertisements, deals, inventory status, and availability. Fostered and encouraged team growth by working effectively and efficiently with all associates.

Master'S Degree, Education

Activities and Societies: NYC Teaching Fellows• Education of people with disabilities, with emphasis on individual needs and behavioral.

Asian Studies Program, International/Global Studies, Relations, And Cooperation

Activities and Societies: Created Kansai Gaidelin to help current and incoming International Students. Online resource listing reviews.

Bachelor’S Degree, Political Science And Government

Activities and Societies: Student Government Association Vice President of Patchin and Jones.• International Relations – leadership.