I led several projects within the Bank, such as the certification/licensing of the Bank in the Essential CR country brand, as well as the technical assistance project with the European consulting firm Adastra Business Consulting, in collaboration with the German multilateral DEG - Deutsche Investitions und Entwicklunsgesellschaft, among others.

I worked at Dronegenuity during my OPT period in the US, where I was in charge of expanding the company internationally, particularly in the Latin-American market. My role consisted of both getting new clients and recruiting local drone pilots to execute our projects. As a result, I was able to negotiate the company’s first big international deal/project with an Oil Refinery company from Europe that needed our services at one of their locations in the Gulf of Mexico, which was executed in a… Show more I worked at Dronegenuity during my OPT period in the US, where I was in charge of expanding the company internationally, particularly in the Latin-American market. My role consisted of both getting new clients and recruiting local drone pilots to execute our projects. As a result, I was able to negotiate the company’s first big international deal/project with an Oil Refinery company from Europe that needed our services at one of their locations in the Gulf of Mexico, which was executed in a timely manner, resulting in a high-quality service for our client, which led to them assuring to hire our services again in the near future. Show less

Startup based in Costa Rica, focusing on supporting SMBs on financial and operational strategy.

Performed financial analysis and prepared detailed reports of current and new clients of Davivienda, to recommend both new credit facilities and renewals; achieved 100% yearly compliance with regulations.Collaborated along with the Relationship Managers to advice and guide corporate clients regarding their specific financial situations. Provided critical information to support decision-making.

Implemented a new tool to analyze and manage the Bank's current risk position, which was used to generate more accurate information for the Board for decision making. I also worked alongside my team-members to update and develop new internal policies and procedures of the Bank.

Simultaneously supervised 15 construction projects and executed adequate measures needed to assure the delivery date within the contractual timeframe, with 100% quality standards compliance.

Developed and managed weekly meetings with clients in the U.S. and led effective coaching sessions to Service Desk Analysts, in order to improve the services’ quality. Also implemented effective solutions to end users in several languages, and led team’s operationalization of the Sense and Respond initiative to a 100%.