Josefa Solis Email & Phone Number

Houston, Tx, Us

Chicago, Illinois, Us

Houston, Texas, Us

I am responsible for working with up-and-coming neighborhoods. New developing communities are researched, and properties are purchased for low-income households. I review all documents for applicants make sure DTI is within range for homeowner. We inspect properties that are purchased for homeowner. Upload all Data into County portal and make sure all documentation is accurate and secured. I work on the marketing package and confirm we are following all HUD guidelines and reach out to target demographics.

Palm Bay, Florida, Us

Monitored new issues, identified materialized issues, evaluated them, and ensured timely completion within the Issues Management program KRI SLAs. I also monitored the progress of MAP towards remediation target date and milestones, identified potential barriers, and ensured closed issues passed AVT Validations and Sustainability. I liaised with testing partners, analyzed root cause of testing results, and suggested remediation activity. I also trained new employees, built out departments, and assisted in developing job descriptions.Auditor role-I am responsible for executing audits of the company's key operational processes and controls to identify potential deficiencies or weaknesses. I work with management to recommend remediation plans and follow up to ensure timely completion. Additionally, I coordinate testing efforts with internal and external partners, analyze testing results, and identify root causes of any issues. In order to continuously improve processes and controls, I monitor key risk indicators and keep up to date with industry standards and best practices.

Westlake Village, Ca, Us

Regularly set up meetings with C-suite executives and their teams to keep them informed on loan status updates, while managing a pipeline of 30 clients, meeting specific communication SLAs, reviewing documentation, clearing conditions, and handling withdrawal and cancellation requests. Conducted daily reporting, managed aged loans, and moved seller pipelines towards funding.

Greenville, Sc, Us

Bilingual mortgage specialist handling delinquent accounts. Mitigated losses through pre-foreclosure sales, loan modifications, and repayment plans. Coordinated services related to property inspections and title searches. Analyzed financial information and recommended workout options. Responded to borrower inquiries and concerns. Maintained compliance with policies and procedures.

Houston, Tx, Us

Using my extensive knowledge of HUD regulations and guidelines on claim procedures, I ensured that servicing timelines complied with HUD regulations. Additionally, I supervised a team of eight specialists as part of a project to review 10,000 claims. I trained over 15 employees on curtailment processes and property preservation, saving clients on average $25,000 to $50,000 per claim.

Houston, Tx, Us

I oversaw client portfolios and created statements of work for eviction attorneys. I managed monthly strategy conferences with attorneys and clients, ensuring everyone was up-to-date on the latest developments. I maintained data on property violations, "cash for keys," and lockouts to provide clients with relevant information on a regular basis. I managed more than 200 properties daily, ensuring each one was compliant with relevant regulations and guidelines.

Houston, Texas, Us

As a bilingual counselor, I guided clients in refinancing their mortgage loans while also providing foreclosure prevention strategies. This involved teaching budget planning lessons to clients and leading seminars for over 200 attendees on down payment assistance programs. I also helped clients achieve their goals of transitioning out of poverty by finding them employment, providing scholarship opportunities, enrolling them in adult learning programs, and counseling them on avoiding home loss. Monthly goals were met by taking a proactive approach to assisting clients with all aspects of their financial wellbeing.