Experienced professional in account and project management, currently pursuing a Civil Engineering degree at UCR. Refined skills over several years with multinational companies, specializing in strategic business development, stakeholder-defined KPI adherence, team building, training, coaching, and documentation projects. Proficient in project management, high-end user engagement, mentoring, and analytical skills. Known for handling client situations with professionalism, empathy, and a focus on attention to detail and customer satisfaction.