Josefin Håkanson Email & Phone Number

Stockholm County, Sweden

Stockholm, Stockholm County, Sweden

Product owner for Contract Price, Syncron's service contract pricing software: https://www.syncron.com/solutions/contract-price/

Stockholm, Stockholm County, Sweden

Managing both operational and strategic projects for the GTM solutions Price and Contract Price, collaborating with stakeholders across organization and with customers. Running large strategic projects, e.g. re-defining how user interact with the application itself, including discovery, internal and external workshops, presentations, setting milestones and requirements, etc. Main contributor to the GTMUX strategy, ensuring it is aligning and included in overall product strategy. Assisting in several successful sales cycles.

Sweden

Main designer for Syncron Price – managing medium to large project and assisting in strategy. Responsible for Syncron's new Contract Price solution's UX and strategy. Responsibilities include, but limited to, stakeholder management, internal and external interviews, customer presentations, discovery, research, validation, grooming, planning, creating detailed development specs.

Stockholm, Stockholm, Sverige

Focusing on improving the UX for Syncron Price. Running own projects in several sizes, mostly S-M project and assisting in L. Responsibilities includes everything from understanding, discovery, user research, testing, refining, validating and prototyping. Starting August 2021, responsible for the UX of Syncron's new product Contract Price solution.

"Design as a Building Block in a Company’s Market Strategy"The research’s aim was to understand how design affect customer value in this era of experience economy. This was done by studying what UX factors are important to succeed in a B2B after sales spare part market and how the factors affect that success. The main research question is thereby: How do the UX design affect the customer value on an after sales digital service? An important note to make is that this study will focus on the market, UX design trends and customers and their needs – not how the design should be done per se.Link to research paper: https://www.diva-portal.org/smash/record.jsf?pid=diva2:1518354

Stockholm

Boutique that offering shoes, bags and accessories from high-end luxury brands such as Botega Veneta and Moreau. Sold the most of the 7 store employees during a contest. Developed my sales and service skills towards high-end customers.

Stockholm, Sverige

Worked in all departments of the store as well as in different positions (such as cashwrap and the fitting rooms), meaning my flexibility and adapting ability was both challenged and developed. Further, I expanded my customer service & selling skills as well as how to quickly learn new systems and working towards daily goals.

Stockholm, Sverige

Responsible for the duties in the stable of around 30-40 horses when working. Also assisting the students as well as their parents. Learned to take responsibility, make fast decisions and not being afraid.

Sotenäs, Sweden

A summer sailing school for children aged 6-15 . Responsible for a team of 4-8 instructors as well as 15-35 children during week-long sailing day camps. Developed leadership, planning and adapting skills. Learned how to talk and persuade the parents as well as making a team of 10 independent & strong wills (children) work together with you.

Täby, Sweden And Sydney, Australia

Stockholm, Sweden, and Sydney, Australia. During my time at the global company I worked as a brand representative including in-store work assisting customers with sales, working in the stockroom and executing major store updates. I learned how to handle all sort customers, work with a team toward daily goals and meet customer needs. Worked in all departments of the store, meaning my flexibility and adapting ability was both challenged and developed.

Master Of Science - Ms, Mechanical & Industrial Engineering | Design And Product Development, Gpa (Max 5.0): All: 4.0 | B.Sc.: 3.6 | M.Sc.: 4.8

Activities and Societies: Chief of Information, Board of Mechanical engineering MTS 16/17. Member, Strategical Committee 19/20. Masters.

Engineering/Industrial Management

One term studying advanced design, business, innovation and management classes.

Information Thechnology (It), It

Activities and Societies: President of Donna, Computer engineering's Women's association Class representative. Member of Committee.

Psychology

Psykologi I (english Psychology I), 30HP, at Stockholm university. The course gave a general orientation within the human psychology..

High School Diploma, Science Program

* Vice president of the high school's student council the year of 2012/13. During this year I did amongst other: started.