Senior Consultant
Current• Managed communications with clients on both business & technical levels (identified business goals & strategy and interfaced with IT managers on operational issues (deployments, logistics, planning) • Wrote RFI/RFP response documents• Wrote functional/technical specification documents• Managed customer expectations from start of project through delivery, deployment and change management phases• Managed communications with outsourced software development company• Prepared… Show more • Managed communications with clients on both business & technical levels (identified business goals & strategy and interfaced with IT managers on operational issues (deployments, logistics, planning) • Wrote RFI/RFP response documents• Wrote functional/technical specification documents• Managed customer expectations from start of project through delivery, deployment and change management phases• Managed communications with outsourced software development company• Prepared & gave presentations to sales prospects• Created competitive analysis reports• Managed definition & delivery of ‘Proof of Concept’ projects• Investigated & recommended additional up-sell opportunities with existing clients Show less