PROFESSIONAL ACHIEVEMENTS• Brand-building & FMCG innovation• Brands campaigns have achieved - 1x Loerie Award, 1x Cannes Lion Award, 1x The One Show Award• Proven hands-on leadership achievements in project management, hospitality, FMCG & retail industries. • Repeatedly achieved sustained revenue & EBITA growth in dynamic & changing markets. • Extensive business background in international, multi-cultural environments. • Proven success in achieving revenue, profit & business growth as well as customer satisfaction & loyalty objectives within challenging business environments. • Extensive experience with highly complex business environments, which require in-depth understanding of critical business drivers in multiple markets and industries; highly successful in building relationships with stake-holders & decision makers, seizing control of critical problem areas & delivering on customer commitments. • Customer-focused, target & performance-driven. • Led, inspired & motivated teams comprised of more than 300 employees • Managed P&L for business divisions exceeding R300 million turnoverKEY STRENGTHSActive Sales & Business Growth Building Strategic Partnerships Commercial & Customer Support Customer Service & Loyalty Performance & Quality Standards Operations Management P&L Management/Budget Planning Brand Strength & Marketing High EQ and Social Intelligence Strategic Planning Leadership, Coaching & Talent Development With my teams... I have lead operational turn-around of underperforming internationally branded business units, optimizing & streamlining operations around a coherent commercial & operational strategy, restoring profitability, producing higher-than-average market share & revenue gains & delivering double-digit EBITA growth. ...I have been able to successfully restructure operations for maximum cost savings & efficiency at the same time improving customer satisfaction. I have transformed the poorest-performing business unit in terms of customer service into a regional top-performer.