With over 20 years of experience in the IT industry, I am a seasoned professional who combines sales and project management expertise with creative problem-solving skills. I currently work as a Business Operations Manager & Key Account Manager at Etnetera, a leading IT company in the Czech Republic.In this role, I provide continuous support to the Sales Director, gather data for effective management and performance of the business KPIs, control continuous sales performance, and tune the internal financial and business processes. I also manage and develop key accounts, representing 25% of the company's sales intake and contributions to the annual revenue target. I have cultivated relationships with various external companies to deliver important projects that required outside participation..I am passionate about discovering original and creative ideas that meet my clients' needs and expectations. I am flexible, motivated, and loyal, and I always strive to achieve the best possible outcome in any work-related situation. I am also committed to continuous learning and staying updated on the latest industry trends and advancements. I enjoy working in an international team with diverse backgrounds and perspectives, and I have excellent communication and presentation skills in both English and Czech.