I am a dedicated professional with a strong background in business administration and technical support, excelling in leadership, supervision, and team development to ensure high standards in safety, productivity, and customer service. Bilingual in English and Spanish, I effectively communicate and collaborate across all levels, fostering cooperation and maintaining organizational excellence. Driven by a passion for problem-solving, I bring a strategic mindset and a commitment to optimizing processes and cultivating functional working relationships throughout the organization.
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EntrepreneurSelf-EmployedSan Diego, Ca, Us
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Product ManagerChrome Roads Sep 2024 - PresentSan Diego, California, United States -
Sales SpecialistApple Jul 2022 - PresentCarlsbad, California, United States- Customer-focused Specialist skilled at identifying and meeting customer needs.- Collaborate with store team to match customers with appropriate products.- Expert at uncovering customer needs and delivering meaningful solutions.- Serve as the initial point of contact for customers, providing guidance, sales, and product setup.- Fulfill various store roles, including visual merchandising and assisting team members.- Stay informed about products and initiatives to enhance customer interactions. -
Customer Service AgentFedex Express Ship Center Apr 2021 - Jun 2022United States- Provided accurate information and assistance to customers and employees which includes: Responding to inquiries, Problem-resolution, and Selling of company services.- Performed administrative support functions necessary for efficient station operations.- Made sure all Customer Service Agents had an organized schedule with duties needed to complete by the end of the day.- Award Recognition: Received the FedEx Express Customer Service Agent Award for outstanding performance and customer service. -
Amazon Driver Lead & MentorSabsaf Logistics Sep 2020 - Apr 2021Vista, California, United States- Safely operate delivery vehicle using routing device.- Navigate diverse routes in all weather conditions.- Load and unload packages for delivery.- Customer-focused, dedicated to delivering packages and smiles in a timely manner.- Stayed organized for efficiency.- Helped teammates with necessities to accomplish company goals for the day.- Audited Delivery drivers on the road to make sure all company rules and state laws are followed.- Provided guidance, advice, feedback, and support to the team.- Award Recognition: Received the SaBSaF Logistics 2X Company Winner Award for outstanding assistance to others.
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Assistant Department ManagerSprouts Farmers Market Aug 2015 - Sep 2020Carlsbad, California, United States- Assisted Meat & Seafood Manager in department management, maximizing productivity and profit.- Oversaw inventory, quality control, and supervised the team.- Coordinated production, merchandising, and sales through effective planning and teamwork.- Contributed to delivering top-quality products, excellent service, and exceptional customer experiences.- Played a role in hiring, training, and developing the team.- Managed inventory, ordered weekly ad items, and maintained department cleanliness.- Award Recognition: Received Sprouts Farmers Market awards, including Team Member of the Month (4times) and Corporate Winner of the Year (1 time), for outstanding performance and dedication.
Jose Guerrero Olea Education Details
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Management Information Systems, General -
Business Administration And Management, General
Frequently Asked Questions about Jose Guerrero Olea
What company does Jose Guerrero Olea work for?
Jose Guerrero Olea works for Self-Employed
What is Jose Guerrero Olea's role at the current company?
Jose Guerrero Olea's current role is Entrepreneur.
What schools did Jose Guerrero Olea attend?
Jose Guerrero Olea attended California State University San Marcos, Miracosta College.
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