Manage and develop Vacation Village Ownership products / programs to owners and potential owners to generate maximum net sales volume while maintaining a professional and ethical representation of the company.Key Accomplishments:• One of the company’s top performers for the in-house department with 1 out of 4 closing ratio (industry average is 1 out of 10).• Exceed track goals by an average of 18%.• Established outstanding relationships with clients and built a portfolio of more than 200 satisfied customers.• Over 1 million dollars in revenue growth for the company.

Ensure the customer's needs are met by partnering with the appropriate specialist and/or teammate to serve the customer's banking, small business, mortgage and investment needs. Proactively manage risk in every business, product and service.Key Accomplishments:• Maintain at least 100 steadfast client relations and have referred clients to appropriate staff for new services.• Top producing banker every month for the branch. Built relationships and sold a high volume of financial products and services (224% above goal for best quarter) to both consumer and small business owners.• Exemplify leadership skills by over exceeding required expectations.• Management responsibility for day-to-day commercial banking and risk management functions with diverse products and services offered at BOFA.

Responsible for leadership and mentorship of new sales associates as well the development of the organization’s strategic goals. Generate quarterly sales quotas and budget management. Implemented new methods that improved cost savings solutions in operations.Key Accomplishments:• Increased market penetration by $250,000 annually (27%).• Traveled to the Caribbean/Latin America to meet with investors, business owners and hospitality agents.• Spent time with financial advisors/accountants and assisted in organizing account lists.• Successfully negotiated contracts resulting in $185,000 annual cost savings; Promoted to Vice-President of Operations.

Provided steadfast, professional service and managed sales effort and daily operations of multiple teams of representatives, supervisors, and managers consistently obtaining and exceeding goals in sales, productivity, service quality and budget efforts.Key Accomplishments:• Introduced solutions resulting in $50,000 annual reduction in service fees.• Responsible for a caseload of 20-25 clients.• Lead/arranged meetings with partners and clients locally and in Latin America.• Consistently sought to delight customers, deliver exceptional customer service and build relationships with customers; Identified customer needs, referred products and services meeting monthly goals.