Josè Lecy Costa Júnior Email & Phone Number

Embu Das Artes, São Paulo, Brasil

• Idealização e Elaboração do Plano de Negócio: Desenvolvimento do plano de negócio abrangente, que inclui a estruturação detalhada dos serviços oferecidos, a definição de estratégias de marketing, a criação de modelos de remuneração e a especificação da estrutura física necessária para a operação.• Gestão da Implementação e dos Colaboradores: Supervisão da implementação de todas as fases do projeto, desde a contratação, treinamento dos colaboradores e respectivo lançamento realizado em junho de 2024.• Operação Comercial: Coordenação das operações comerciais de acordo com os objetivos estratégicos e metas definidas.Resultados e Conquistas:• Embora a iniciativa ainda esteja em sua fase inicial após o lançamento, já começamos a observar os primeiros resultados positivos, indicando um potencial promissor para o crescimento e sucesso da Aura Tear.-

Itapecerica Da Serra

• Revisão de Estruturas e Processos: Análise e otimização das estruturas funcionais e processos internos das empresas.• Planejamento Estratégico: Desenvolvimento de planos estratégicos de crescimento alinhados com a Missão, Visão e Valores organizacionais e readequando os mesmos caso necessário.• Modelos Financeiros e Contábeis: Revisão e ajuste dos modelos financeiros para profissionalização e conformidade.• Marketing e Vendas: Criação e implementação de estratégias de marketing e vendas para aumentar a visibilidade e impulsionar as vendas.Resultados e Conquistas:• Grupo TEAR: Reestruturação completa de estrutura e processos que impulsionou a expansão do grupo.• Outros Empresas: Implementação de projetos com resultados acima do esperado, demonstrando eficácia das estratégias adotadas.

São Paulo Area, Brazil

• Direct report to General Manager Brazil and leadership of four managements (Gestão Algar, Gestão Partner hub, DAP and Financial Services) and the UX/Design area;• Regional Responsible for the operation in Brazil; • Product team management (Solution Design, Design, Implementation/Integration and Profitability);• Technical teams leadership (Development, Operation and Support);• Customer Relationship Management: Telefônica/Vivo, TIM Brasil, Algar Telecom, Claro, Oi, SBT, DOTz and SNT Paraguay;• Operational Management of the Product team, support and operation of the current Third-Party Service Management (SDP) technological platform of Vivo Brasil and Algar Telecom (management of integrations, service activations and tariffs for third-party services of the respective operators);• Operational Management of the Product Teams for TIM Brazil Loyalty Program – TIM Mais Vantagens;• Management of recharge incentive programs and Campaigns for TV stations;• Management of the financial service platform for credit loans to customers of operators Vivo and Algar (Air Time Credit);• Strategic management of Suppliers/Partners (Babbel Idiomas, Avast, Real Networks, Convenia, among others);• Management of Marketing, Channels and Digital Campaigns;• Elaboration and negotiation of technical, commercial and RFx proposals;• Development of commercial presentations;• New businesses prospection, service and opportunity evaluation.Results and Achievements:• Negotiation and launch of Telefonica Brazil – Vivo's current Third-Party Service Management (SDP) technology platform;• Elaboration (design of the solution from scratch) and launch of the TIM Brazil Loyalty Program – TIM Mais Vantagens;• Implementation of integrations in Carrier Bundles (Vivo/TIM/Algar) such as: Babbel (Language Course), Avast Clean Up and Ring Back Tone;• Negotiation, development and launch of recharge incentive programs (Vivo, Algar and TIM) and Promotions for TV stations (SBT and SNT Paraguay).

São Paulo Area, Brazil

• Management of the Product team with a portfolio of more than 20 Digital Services in the areas of Security, Education, Children and Insurance (new needs survey, concept/prototyping tests, development, customizations and profitability, ensuring quality and acting on possible operational failures• Management of strategic partners and suppliers (contracts negotiation/renegotiation);• Management of own and joint marketing campaigns with clients;• Prospection and evaluation of new businesses and products;• Presentation of results (internal and for clients);• Budget planning and approval of new business plans;• New development prioritization;• Elaboration, revision and improvement of materials and presentation for clients conduct. Results and Achievements:• Renegotiation of 80% of supplier contracts with cost reduction;• Services portfolio Review and update versions of APPs and services (new interfaces, contents and functionalities);• Consolidation of the change in development methodology to AGILE.

São Paulo, Brasil

• Management of a complete portfolio of Security and Utilities services (including voice services) with tens of millions of customers and half a billion annual revenues;• High performance team leadership, responsible for the complete management of the service life cycle, working on quality and evolution, conducting campaigns to increase revenue and operational crises management;• Prospection of new service opportunities, solution designs, feasibility assessment, building a business plan, implementing innovative services and post-launch management and follow-up;• Responsible for the Management team and prioritization of digital services projects together with the Technical and financial areas, negotiating implementation schedules, planning and defending the budget (CAPEX) of services;• Suppliers and service partners selection through RFPs;• Leadership of global and structuring projects;• Active participation in strategic planning and presentation of results.Results and Achievements:• Complete overhaul of the Voice Mail Service, changing the commercial model, selecting a partner company and implementing it in 7 POPs throughout Brazil. Service evolution with campaigns and its own App;• Launch of the TU Go service (App Softphone – Tela Viva Móvel Award);• Launch of the Telefônica VoWifi service (first operation in Latin America);• New development and relaunch of VoWiFi over core IMS;• Launch of the single App for Security Services (Vivo Protege);• Launch of the Personal Cloud App/Service (Vivo Sync);• Launch of the SVAs Early Credit service;• Launch of the Vivo Meu App service (APP creation platform – Tela Viva Móvel Prize);• Launch of the APPs Vivo service for Firefox OS;• Implementation of third-party service integration platform (SDP).

São Paulo, Brasil

• Planning, elaboration, standardization and improvement of courses;• Technical Training Instructor, teaching courses on technologies in Portuguese, English and Spanish, with international operations• Specialized in transmission systems, mobile telephony and data networks;• Team coordination, preparation of schedules and RFx responses.Results and Achievements:• Conduction of more than 50 different courses, including SDH systems, PDH, optical cabinets, xDSL, IP/ATM routers, monitoring and integrated management systems, VoIP and CDMA.

Electrical And Electronic Engineering (Emphasis In Telecommunications)

Master Of Business Administration And Marketing - Mba

Master Of Business Administration - Mba

Electronic Technician

Coaching Executive Mba