I am a data-driven and insightful communicator who is passionate about inspiring and thrust better work and life quality through well-informed decisions. I have grown my skills in public administration, civil aviation and projects management.- Confident- Strong ability to identify people´s needs and skills - Team player-Multicultural focus- Proactive- Problem-solving- Orientated to detail- Reliable and trustworthy- Strong oral and written communication skills- Able to adapt to a fast-paced environmentKnowledge: - Business and management principles involved in strategic planning, resource allocation, leadership techniques, and coordination of people and resources. - Principles and procedures for personnel recruitment, selection, training, personnel information systems, compensation and benefits, and labor relations.- Compliance with policies and standards, standards and procedures.- Air legislation and regulations, dangerous goods, onboard safety.- Airplane 737 - Airbus 319 - 320 – 321 generalities.- Administrative and clerical procedures and systems such as word processing, and managing files and records.- Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. - Data entry software; Google and main social media apps, LinkedIn.- PC and Mac skills in MS Word, Excel, PowerPoint and content management software (WordPress), GarageBand. Adobe Systems such as Adobe Photoshop, Illustrator, Audition.