• Support the country business tech function on collaborating with other teams and key stakeholders to ensure team strategy aligns with overall product area vision• Responsible for securing country budget, resources, communication, and training for tech product implementation and maintenance• Local tech vendor management and administrate local contracts and invoice approvals• Ensure and support store, office, and warehouse related activities of any type, including but not limited to opening, relocating, rebuilding, and closing of such facilities• Accountable for the services over time deliver value and meet stakeholders’ expectations and business needs• Actively works with Service partner and teams to define and prioritizing a backlog of items improving the service • Ensure cost efficient, stable and sustainable service operation and delivery • Performs defined tasks to monitor service delivery against service level agreements and reports on status• Ensure compliance towards common ways of working• Service life cycle planning and follow up: Service roadmap, demand and capacity management, prioritizes improvements and ensure budget• Keep information of the services up to date• Cooperate and agree deliveries with underpinning supporting services, solutions, functions and processes.• Analyse service and component availability, reliability, maintainability and serviceability in order to find possibilities to improve.

• As delivery responsible for IT Services, assurance stable Operations of all our sites (stores, offices, warehouses and data center).• Key participant in the expansion and successful completion of projects. • Work and collaborate with both the local teams as well as with the Global IT functions.• Driven support, local tasks and projects by following our methods, processes, policies and Country IT Guidelines. • Contribute to business development by ensuring that new local needs are channelled to Global IT and Business Development.• Manage the lifecycle of the IT assets.• Support in the creation and control of the IT budget.• Active member of the Country IT team and report to the Country IT Manager.

• Manager of IT infrastructure services to the company in Chile, support of solutions and process to Argentina and Uruguay (South Cone Geography)• Ambassador Nike Tech US in Chile • Coordinator for projects and relationships with suppliers• Responsible for quality of services, control, and management of IT budgets

• Responsible for the infrastructure and support of operation users and commercial centers in three countries (Chile, Perú and Colombia) • Leader of the improvement of IT processes, services and infrastructure• Manager in the Migration Project and Infrastructure as a service• Supporter of initiatives in the business area, oriented 20 malls in the region (CL-PE & CO)

• Leader of all technological infrastructure of the company in Chile for adidas and Reebok• Responsible of maintenance for the continuity of the operations services at all events, (critical function for Retail)• Provider of solutions and support to business requirements concerning• Managing of all the data centers in Chile (critical function for operations service)• Coordinator of IT support 45 own retail processes including distribution center and local headquarters.

systems support engineer responsible for managing servers and applications to support the dental management In charge of all the improvements in virtualization and automation systems processes

telepresence services, management servers supporting the educational platform and local communications network