Resident Manager & Food And Beverage Resident Manager
Create good communication channels. Unify Criteria issued by the General Directorate. Rigorousness in the review of the functioning of systems. Avoid islands of power. Work as a team. Coordinate and supervise all activities and operations, on an ongoing basis. Coordinate, supervise, support and carry out sales actions and increase sales to hotel guests Regularly supervise and inspect all hotel facilities. Direct, motivate and develop the staff / hotel staff in the development of their work. Study and analyze the allocation of work to staff. Monitor customer / guest satisfaction. Control and supervise all income and the correct settlement thereof.Development together with the hotel director of the annual budget of hotel operations, putting it into practice and controlling it.F&B RESIDENT MANAGER Representative of higher hierarchy in the Department of Food & Beverage. I share the responsibility for the operations of the Hotel in conjunction with the Resident Director Rooms Division. I coordinate and provide the client with a good quality food and beverage service according to the standards and policies established in the company, committing himself to the General Management to achieve a minimum of 90% Satisfaction Index, fulfilling the costs and expenses assigned.