Jose Luiz B. Silva work email
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Jose Luiz B. Silva personal email
Outsourcing Executive with strong IT experience, building and managing teams in large Services contracts. Customer and business focused, with great relationship and negotiation skills, financial and operational management, client facing, integration among areas, third party contract management, purchasing negotiation, pre and post sales support and strong knowledge at IT segment. Experience on gathering client needs and transforming them into a business driven solution, presenting the company portfolio to clients and prospects CEO’s and CIO’s during sales process.Workplace specialist with strong experience at Service Desk and Field Services operation. Success on transitioning a huge Workplace contract, responsible to manage all aspects as recruiting, implementation process, operation, and SLA management.Specialties: • Management teams with a focus on results;• Financial management seeking to reach the compromise budget;• Business negotiation skills;• Skill in negotiating with suppliers to provide IT services;• Strong interpersonal skills;• Ability to motivate team
Jbi Serviços De Ti
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Business Account ManagerJbi Serviços De Ti Dec 2019 - PresentSão Caetano Do Sul, São Paulo
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Businnes ExecutiveMicropower May 2019 - Dec 2019Rua Niteroi, 362 -
Transição De CarreiraTransição De Carreira Feb 2019 - May 2019
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It Commercial DirectorIto1 Cybersecurity Aug 2017 - Feb 2019Avenida Jabaquara, 2958Responds to the direction of the activities and policies of the Commercial Department, aligning the area with the strategic objectives of the company. Develops the sales strategy defining the activities, policies, goals and incentive programs in order to increase the revenue potential given the forecasts and business growth plans. -
Mobility And Workplace ManagerHewlett Packard Enterprise Jun 2011 - Jul 2017Sao Bernardo Do CampoAccountability for a large department with over 200 employees.Applies expert subject matter knowledge to manage staff activities in solving most complex business/technicalissues within established policies. Acts as a key advisor to senior management on the development of overall policies and long-term goals of the organization. Plans, directs and monitors high-end operational/tactical activities of Staff. Recruits and supports development of direct staff members. -
Account Delivery ManagerHewlett-Packard Jan 2010 - Jun 2011• Responsible for managing the contract to provide Workplace services• Manager of organization with approximately 70 employees.• Cost center administrator of the organization, being responsible for P & L.• Experience in Procurement processes for selecting and hiring service companies.• Responsible for supplier management in the service contract.• Relationship with client to contract for service.• Responsible for leveraging new business opportunities.
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Mgr Ito Svc DeliveryEds Jan 2002 - Dec 2009• Responsible for managing technical support team with approximately 110 employees.• Responsible for Service Desk operation to Cargill Agricola, Braskem and Delphi.• Meetings of governance of the Service Desk contract with Global Account Manager.• Cost center administration responsible for P & L.• Implementation of initiatives to reduce direct and indirect cost.• Relationship with several hierarchical levels in Latin America in order to apply "best practices" to improve service levels, increase productivity, consistency of processes at regional customers and standardization of care.• Responsible for deploying of Group Vendor Management Center, automation process of Field Services and Remote Desktop Support.• Responsible for 1. approval level of expenditure, shop scenarios, open positions in HR, transfer of resources and responsible for tracking assets of the organization.• Relationship with clients (Client Facing), contract management and a member of staff responsible for billing Delivery Tower Workplace.
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Supervisor De MicroinformáticaEds 2000 - 2002• Team supervision of Intel Technical Support environment (OS, Messaging, Web Server), Network (TCP / IP, SNA, Token), devices monitoring from Brazil's Servers (Intel / Unix, Network Devices, Links, Applications , Databases) using tools such as HP-Openview, CiscoWorks, Tivoli, TNG and Concord.• Responsible for field support to hardware / software environment in Intel Desktops, Notebooks, Servers, Printers and network devices.• Responsible for team Cabling, call handling and network infrastructure projects.• Responsible for the cost center of the area, development of strategic planning and budgeting for the area.
Jose Luiz B. Silva Skills
Jose Luiz B. Silva Education Details
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Gestão Financeira -
Universidade De São Caetano Do SulExact Course -
Ete Jorge StreetTécnico
Frequently Asked Questions about Jose Luiz B. Silva
What company does Jose Luiz B. Silva work for?
Jose Luiz B. Silva works for Jbi Serviços De Ti
What is Jose Luiz B. Silva's role at the current company?
Jose Luiz B. Silva's current role is Business Account Manager na JBI Serviços de Ti.
What is Jose Luiz B. Silva's email address?
Jose Luiz B. Silva's email address is jo****@****eds.com
What schools did Jose Luiz B. Silva attend?
Jose Luiz B. Silva attended Universidade Metodista De São Paulo, Universidade De São Caetano Do Sul, Ete Jorge Street.
What skills is Jose Luiz B. Silva known for?
Jose Luiz B. Silva has skills like Messaging, Networking, Tokens, Intel, Ip, Sna, Service Desk, Technical Support, Supervision.
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