Jose Marques Email & Phone Number

I consider myself an experienced professional in Management, Leadership, and Team Development, focused on building efficient operations and ensuring customer satisfaction. My decisions are data-driven, considering the uncertainty and volatility of markets. I lead based on the values of trust, empowerment, and collaboration.As Managing Director at Covipor, a Saint-Gobain Group company, I led a team of 100 people, implementing a strategy that yielded positive results and culminated in the successful sale of the company in September 2023. Over three years, I drove an impressive turnaround, transforming losses into profits, improving cash flow, and reducing debt. Together with the Industrial Director, I led and implemented several continuous improvement programs to enhance production efficiency, reduce non-conformities, increase productivity, and improve maintenance management. I introduced an HR Director, establishing a merit-based performance evaluation model and a training plan for staff development.Previously, in Paris, I took on the international role of Sales/Pricing/Marketing Excellence Director, leading the creation and dissemination of a commercial excellence programme across the various companies and geographies of the Saint-Gobain Group. Additionally, I coordinated the implementation and development of CRM across the group's different companies.As Commercial Director at SG WEBER, I led a team of 38 people during economically challenging periods in the construction sector. We faced the 2010 crisis while maintaining turnover and increasing operational results by expanding the mix of value-added products. I created and implemented a Commercial Excellence program, transforming and digitising commercial processes, which became a benchmark for the Saint-Gobain Group’s operations.

Santo Tirso, Porto, Portugal

• As General Director and member of Covipor's statutory bodies, reported to the CEO of Saint-Gobain Portugal until September 2023, and from that date to the new Managing Director. Managed a team of 5 Directors (Operations, Finance, HR, MKT, and QAS) totaling 100 people.• Led, transformed, and restructured the company's operations (P&L) to ensure positive and valuable results for a potential company sale, which was realized in September.• Aligned and enhanced commercial activity to ensure consistency in achieving defined objectives.Achievements:• Executed the planned €1.5 million investment for 2020 despite strong Covid-19-related mobility restrictions for technicians installing equipment from China and Germany.• Achieved a turnaround in business from negative results in 2020 to positive results in 2021 and 2022.• Significantly improved the company's cash flow by implementing actions to reduce inventory and customer receivables, resulting in a reduction in debt to the Group.• Established the HR department to support Human Capital development and the creation of a Performance Evaluation model, resulting in increased motivation and improved team performance.• Reorganized the Customer Portfolio, prioritized high-value segments, introduced Sales Budgets per Salesperson/Client, and performance KPIs. Achieved a 4% increase in profitability.

Paris E Região, França

• Led the creation and dissemination of a Commercial Excellence program to train and develop the skills of Commercial Managers throughout the Group. Reported to the Excellence Program Coordinator.• Supported Group companies in developing skills in Sales/Pricing/MKT activities.Achievements:• Developed and disseminated the Commercial Excellence Program, implemented it in Shanghai at the end of 2018, where I received the second-highest rating among the 18 courses at the "Campus." Repeated the training the following year at various campuses (2 Europe, 1 North America, 1 South America, 1 Asia).• Supported Group companies in the development of Sales/Pricing/MKT activities.Achievements:• Disseminated the training at the end of 2018 in Shanghai, obtaining the second-highest rating among the 18 courses at the campus. Repeated the training the following year at various campuses (2 Europe, 1 North America, 1 South America, 1 Asia).• Conducted "On-Demand" diagnostics of Sales/Pricing/MKT activities for various Group companies (Weber, Placo, Isover, Glassolutions) and in different geographies (Spain, France, Norway, Germany, Argentina, South Africa), delivering an Action Plan to stakeholders for implementation.• Coordinated the use and implementation of CRM in various countries (Argentina, Malaysia, Indonesia, South Africa), as well as in different activities (Weber, Placo, Isover, Glassolutions).

Aveiro, Portugal

• Organized and led the company's commercial activity, leading a team of 7 Sales Managers from various market segments, totaling a commercial team of 38 people. Reported to the General Director.• Developed, implemented, and monitored Commercial Action Plans for various commercial and support teams (Traditional Distribution, Prescription, Flooring, ETICs), Customer Support, and After-Sales Service.• Developed Human Capital, ensuring its Professional Evolution and Digital Transformation.Achievements:• Implemented a Restructuring Plan for the entire commercial team, reducing the structure and overcoming the Construction sector crisis in 2010. Achieved a 5% increase in operating profit between 2010 and 2017 for the same turnover.• Through personalized Action Plans for each Salesperson, expanded the mix of value-added products, and gained market share in some segments (ETICS, Flooring, Waterproofing).• Created and implemented a Commercial Excellence program (3 years), transforming and digitizing commercial processes for more Objectivity and Commercial Efficiency and better Customer Service. With CRM support, developed KPIs for individual performance evaluation and Action Plan efficiency.

Aveiro, Portugal

Managed a team of 6 salespeople with a turnover of €9 million.

Aveiro, Portugal

Responsible for the development and expansion of the company's facade product range.Innovation of facade construction solutions.

Carregado, Lisboa

Started the company's Prescription activity and initiated support relationships with Big builders.

Carregado, Lisboa

Responsible for the development and consolidation of sales in the facade activity in his region.

International Mba, A Frequentar

International Coach, People Development

Bachelor'S Degree, Marketing Management, 15 Valores

Curso Em Gestão De Marketing, Gestão De Marketing, 15 Valores

Humanisticas