Jose Maldonado Email and Phone Number

I oversee the vision and strategy of a software product portfolio than includes Process Discovery, Mining, Automation, Orchestration, Analytics and AI. Lead through the acquisitions, integrations and core competencies to drive this value.I maintain key product metrics in support of our company's strategic growth and performance targets. We take very seriously the feedback from multiple input sources to help shape what to double down on, what to change, what to drop. I am proud to recognize how week over week we have more users, spending more time in app, building more solutions, running more transactions, solving more problems. I focus on knowing exactly how, why and what next.I build and grow a rockstar product team that builds and grows a rockstar product line. We are a multicultural team that spans countries, timezones and languages, while sharing passion, vision and dedication.

Helped define and execute a unified vision and strategy across our product offerings. Led a team of Product Managers and Solution Engineers in the discovery, prioritization and specification of products, solutions and features that enable ProcessMaker customers to outperform in their respective domains.

I helped create and launch a specialized task force within ProcessMaker, the Solutions team, to use our world-class, low-code platform to build industry-specific enterprise applications. As its first director our team has built and shipped numerous fintech solutions around Business and Consumer Online Deposit Account Opening and Treasury Services origination for the Banking space, and also launching point solutions for Higher Education.

I managed the Presales team showcasing our offerings as they support business and technology requirements from potential customers worldwide.

Treetop offers consulting and implementation services around enterprise software. I led a research effort on isomorphic frameworks and non structured databases as building blocks for better software requirements analysis and business solution development. Worked on Meteor, Mongodb, Bootstrap.

Lexica is building an AI platform that creates software automatically out of natural language input. I multitasked across different tasks and roles, particularly offering business growth and overall strategy advisory, particularly focused on:IP - I worked closely with our legal team to support technical definitions, international IP considerations, patent drafting and translations, and other implications of our IP in a multilingual, international context.Partnerships and distribution model - I helped build an ecosystem by securing key consulting, technology, academic and public sector alliances, and helped design and execute go-to market sales and marketing strategies around them. Raising capital - I helped structure early investment goals including angel pitching and recruiting, business validation and appraisal, securing government funding through innovation grants and public-private alliance opportunities. My efforts contributed to securing 2 years of early-stage funding for scale, particularly in key recruiting, customer expansion, and roadmap development.

I joined EY's Advisory and Performance Improvement team after its carve-out acquisition of Palmtree's BI & Customer division. - I was part of a senior management team in charge of a 250+ strong workforce and a multimillion dollar revenue operation, mainly in IT/software delivery services.- I helped establish a Customer & Enterprise Intelligence Team and was appointed CRM and Customer Country Practice Leader, which included services around Customer Strategy, Digital Experience Management, Marketing, Sales and Support effectiveness and technology. Led Auto industry solutions.- I was invited to join EY's Global Customer Advisory Practice, as only member from Colombia. This is EY's worldwide corporate think tank on Customer related services.- I was recognized as an EY Facilitator after being invited to train Advisory Managers and Senior Consultants in Customer management & CRM. - I was member of the Innovation Practice, and participated across global projects.- I served as local liaison for the EY Vantage Program, a global effort designed to send international consultants to assist high-impact entrepreneurs with their innovation projects.

As Co-founder and CEO, I helped drive the company from 3-person startup to a sustainable, profitable boutique tech firm with a 50+ consultant team, multi-million dollar recurring revenue and 40-60% YoY growth.- Led business and revenue growth. Helped secure formal distribution and implementation partnerships with top vendors like IBM, Microsoft, Amazon AWS, SugarCRM, SAP, others.- Developed a Professional Services and IT Delivery practice based mainly on CRM and Analytics projects. Built and delivered Enterprise Software solutions for over 400+ corporate brands across 8 different Countries. Marquee clients included GM, Samsung, Nike, BBVA, Pacific Rubiales, Liberty Insurance, United Nations, among others. - Founded the Palmtree Institute, the R&D and Innovation branch of the corporate group. Attained national recognition as an Innovation Center and led Training, Research and Product Development initiatives.During my tenure, we received three corporate acquisition offers and eventually steered an agreement with EY.

In charge of establishing and developing the US subsidiary for parent company Palmtree Consulting, focused on developing the company's international business throughout the Americas.Designed and Developed from the ground up an Enterprise SaaS B2B Marketing and Customer growth effort to expand Palmtree´s outreach into new regions. - Market penetration and customer acquisition strategy. - Social leads management and campaigns.- Wordpress design and development, landing pages, lead capture campaings, SEO, Adwords- Oversee/hands on design (posts, pages, ads)- Write copy, content, white papers, brochures.Brought in a sustainable batch of international corporate customers from the US, Mexico, Dominican Republic, Costa Rica, Ecuador, Bolivia, and Italy.

Delivered track sessions and lab test study guides as part of IBM's corporate training and certifications programs in Ecuador. Topics included Object Oriented Programming, Java, and IBM Websphere's suite of applications.

Freelanced for corporate clients in custom tech solutions development and IT infrastructure consulting. Projects included Web Development, SW Programming and Training, Database Design and Development. Examples:- Web design and programming for various Andes University portals;- Entomology database platform for the National Health Institute of Colombia;- Web traffic strategy for Columbia Tristar Buenavista Pictures, among others.

In charge of the revision and consolidation of Healthcare offering Information provided by all Department (state, region) Healthcare institutions to the Regional Health Secretary. Responsible for Data mining and analytics, search of inconsistencies, integrity errors or other issues, and in charge of generating consolidated reports to management. Also in charge of general IT support of software and hardware infrastructure.

Support High School students in college preparation, test review, and content reinforcement, through tutorship and classes in Math, Science and Computer Programming.