Actively coordinating our assets together with the Base Manager, FOH Manager, Ramp Deputy, as well as the Supervisors. Leading and monitoring the staff team to comply with safety requirements and guarantee an excellent customer service.

Planning, control, coordination and distribution of tasks among Front of House staff. Incidents that may arise are taken care of in order to achieve the greatest performance level for our base.

In control of managing and supervising all the services required on the stand during an aircraft's layover to ensure the correct preparation of the next flight. Paying critical attention to rotation changes, delays, flightplan updates, TOBT allocation, and TSAT monitoring.

Customer service throughout the different stages of the passenger experience while on the airport.

Organization of events related to the tourism sector, management of touristic & housing contents and materials on the virtual platform for the Master's students, as well as coordination of faculty, promotion of the website, blog, and social media of the school.