Jose Mercado Email & Phone Number

Santo Domingo, Distrito Nacional, Dominican Republic

Dominican Republic

Dominican Republic

• Responsible of a Team of 70+ QA engineers• On charge of the Business Assurance of the different Clients (Local & Global)• Manage day-to-day activities of onshore/offshore Global QA teams.• Automated the release and change control review process• Lead the Dev-Ops implementation from QA stand point• Build a high-performance team by hiring, coaching, training and mentoring Quality Assurance Leads• Create internal career paths for a QA Analyst become QA Automation… Show more • Responsible of a Team of 70+ QA engineers• On charge of the Business Assurance of the different Clients (Local & Global)• Manage day-to-day activities of onshore/offshore Global QA teams.• Automated the release and change control review process• Lead the Dev-Ops implementation from QA stand point• Build a high-performance team by hiring, coaching, training and mentoring Quality Assurance Leads• Create internal career paths for a QA Analyst become QA Automation Engineer• Analyze business requirements and other project related documents to create test strategies and test plans• Work with, and support, business analysts, developers, and user acceptance team members as required• Drive relevant test strategy around the implementation and provide expert inputs to handle/resolve complex issues• Clearly communicate test status, progress, and risks to all stakeholders• Responsible for the quality of selected application/product features• Work closely with Development and Product management teams to provide feedback on design (functional and technical) and user scenarios• Development responsibilities include: code review / bug analysis, analyzing development and test impacts, writing test tools and identifying automation opportunities• Drive improvements in unit testing coverage, design test framework, develop test suites, expand automated testing harness and automate scenarios/cases• Record and track defects uncovered during the execution of tests accurately and in timely manner; debugging to find root cause; validation and closing of resolved tests• Demonstrate expertise by sharing best practices, tools, white papers, etc. and drive engineering excellence across organization Show less

Dominican Republic

• Day-to-day management and long-term career guidance of a team of 50+ Resources • Able to work and influence global cross functional teams• Work closely with other teammates to identify testing areas across platforms• Oversee creation and execution of test plans• Define test strategies both within and across platforms (HP Quality Center, JIRA, Scrum)• Evaluate, implement and integrate external testing frameworks and tools • Guide our automation testing efforts… Show more • Day-to-day management and long-term career guidance of a team of 50+ Resources • Able to work and influence global cross functional teams• Work closely with other teammates to identify testing areas across platforms• Oversee creation and execution of test plans• Define test strategies both within and across platforms (HP Quality Center, JIRA, Scrum)• Evaluate, implement and integrate external testing frameworks and tools • Guide our automation testing efforts (Selenium)• Communicate status to senior management and executives• Recruit and hire QA Analyst – Develop• Establish process, standards and culture of a high-performing, highly accountable QA team• Interface between Development and Test teams• Analyze Business Requirements, Functional Specs and document Test Requirements • Manage development of specifications to create and execute Test Plans• Analyze Sitemaps, Wireframes for the preparation of Test Case• Conduct testing on all new functionalities base on test cases and coordinate with development team in verifying bug fixes• Conduct Functional, System and Regression Testing during the various phases of the development• Responsible for scheduling automated/manual tests• Conduct weekly status meeting with the QA team members on testing milestones Show less

Dominican Republic

• Responsible for a Team with 2 QA Module Leads and 18 QA Analyst = Total 20 Resources• Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices (Scrum, Agile QA, E2E)• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.• Act as key point of contact for all QA aspects of releases, providing QA services and… Show more • Responsible for a Team with 2 QA Module Leads and 18 QA Analyst = Total 20 Resources• Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices (Scrum, Agile QA, E2E)• Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met.• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally thru our Tracking Platform – HP Quality Center• Lead and mentor QA team members, as well as manage outside contract testers.• Develop and execute test cases, scripts, plans and procedures (manual and automated).• Provides leadership for multiple applications of Enterprise level (Telecom)• Creates Automation strategy to be executed on Weekly basis• Participates in automation testing efforts in highly complex, multi-platform environments• Review created test cases and other testing artifacts• Assist PM in creating and maintaining QA schedule• Setup and maintain Selenium based automated testing framework for customer-• Responsible for GO/ No GO Decision from QA Stand point • Drive constant improvement of test practices and knowledge• Develop Scrum/Waterfall mentality to our QA team• Feasibility analysis and planning for test automation efforts Show less

Dominican Republic

• Responsible of a Team of 8 QA Analyst (Different Modules)• In charge of delegating responsibilities for our QA Analyst • Ensure Security Training process for our existing Business Partners• Follow the sun development Cycle (Global Programs)• Creative solving of technical problems – to ensure the ability translate technical requirements test plans• Write, implement, and document test cases based on System Requirements on applications developed in JAVA• Conduct… Show more • Responsible of a Team of 8 QA Analyst (Different Modules)• In charge of delegating responsibilities for our QA Analyst • Ensure Security Training process for our existing Business Partners• Follow the sun development Cycle (Global Programs)• Creative solving of technical problems – to ensure the ability translate technical requirements test plans• Write, implement, and document test cases based on System Requirements on applications developed in JAVA• Conduct exploratory testing to evaluate robustness and functionality of products.• Created the Browser Diversity Functionality validation based on our metrics trend • UAT Validation with our Business partners• On charge of the new Operationalization Program develop internally for new Products to be added to the Ordering side of the Customer• Design, develop, and implement automated testing systems, and evaluate output using HP QTP• Communicate feature interaction problems and identify coding problems across the system.• On charge of major programs of the telecom industry (Quote & Ordering)• Responsible of Daily Sanity Health checks to ensure system functionality• Ability to focus on deadlines and deliverable• Experience in HP Quality Center for defect, project plans and requirements tracking Show less

Dominican Republic

• Responsible of testing on all new and existing functionalities base on business requirements• On charge of following up with the development team any defect affecting the application• Conduct Progression/ Regression Testing during the UAT/SIT/Production phases• Make distribution of the work plans, make sure deadlines are met• On charge of QA sign-off of the applications Tested (Telecom)• Creation and execution of the test plans, test cases and test scripts • Organized… Show more • Responsible of testing on all new and existing functionalities base on business requirements• On charge of following up with the development team any defect affecting the application• Conduct Progression/ Regression Testing during the UAT/SIT/Production phases• Make distribution of the work plans, make sure deadlines are met• On charge of QA sign-off of the applications Tested (Telecom)• Creation and execution of the test plans, test cases and test scripts • Organized training sessions for the group on the new products we were assigned to.• On charge of creating Incident reports by Module• Responsible for preparing monthly presentations to review all system defects and test cases functionality strategy• Participate on the different calls we held with our Clients to make sure we were all in the same track regarding projects, deadlines, resources and expected results. Show less

Dominican Republic

- Responsible for Regression and Progression testing (Including production environments).- Created thorough Test Plans to certify Java web applications before moving into Production.- Automated Regression Testing using QTP tool. - Creation of Quick Start Guide and documentation.- Provide demos to customers for the requirements that are in place prior to UAT and Production testing.- Responsible for QA sign off over SIT Test Plans.

No Code Ai And Machine Learning, Data Science Solutions

Computer Engineering, Technical

Bachelor'S Degree, Business Administration And Management, General, Cum Laude