José Miguel Cruz Email and Phone Number

As the Head of Weaving Department at Riopele, I lead a dynamic team of over 320 professionals dedicated to advancing textile manufacturing excellence. My role involves strategic leadership, aligning departmental goals with overall company objectives to drive success. By empowering my team and fostering a culture of collaboration, we optimize operations for peak efficiency and maintain rigorous quality assurance standards.Key Contributions:Strategic Leadership: Aligning departmental goals with company objectives to achieve outstanding results.Team Empowerment: Fostering a collaborative culture that empowers over 320 professionals.Operational Efficiency: Streamlining processes to maximize productivity and efficiency.Quality Assurance: Maintaining high standards to ensure top-notch product quality.Cross-Functional Collaboration: Ensuring seamless coordination across departments to drive innovation and deliver exceptional outcomes.My commitment to excellence in textile manufacturing is reflected in our continuous improvement and innovation efforts, positioning Riopele as a leader in the industry.

Project manager focused on delivering practical, high-impact solutions for brands and partners on the Farfetch platform. I lead projects end-to-end, coordinate cross-functional teams, and streamline processes to meet client needs efficiently and effectively.Key Achievements:33% Faster Time-to-Market: Reduced time-to-market for Brownsfashion (our largest business unit, $500M+ in revenue) by simplifying processes and removing dependencies, helping launch products faster to meet demand.20-30 % Fewer Returns: Improved data accuracy processes, reducing product returns, lowering costs, and enhancing customer satisfaction.99% Catalog Availability: Boosted catalog availability to nearly 99%, keeping products accessible and maximizing sales through better traceability, monitoring, integration routines and alert systems.Responsibilities:Solution Design: Engage with clients to understand their needs and create solutions that meet goals while improving user experience.End-to-End Project Management: Lead integration projects with brands and internal teams from planning through launch to bring new solutions to the Farfetch platform.Cross-Functional Coordination: Work closely with product, tech, and operations teams to ensure smooth, timely client onboarding.Primary Contact for Partners: Serve as the main contact between brands, partners, and creative operations, aligning all parties on solutions and delivery.Presentations & Documentation: Create presentations and document project details for team and client clarity.Problem Solving: Proactively identify issues early, finding solutions to keep projects on track.Tracking Success: Monitor solution impact post-launch, adjusting strategies to ensure lasting results.

Lead and coach a team of process owners; Ensure the correct process implementation and practices achieving quality, safety, and efficiency;Support on strategic and operational goals definition; Lead technical improvement projects aiming zero, use Lean Six Sigma tools to investigate common cause process variation and act accordingly;Create new strategies to improve our processes from the initial concept through full implementation.

Execute engineering activities that support production operations and process design and strategy;Identify production process issues and finds new process solutions; Develop Business cases to identify opportunities and support the decision-making process;Identify improvement margins such as on quality, service, or cost reduction under Kaizen methodology;Conduct Analysis and Provides meaningful insight to support business decisions;Analyze, recommend and implement process improvements to deliver optimal business development;Define and drive change management of production layouts.

Drive continuous improvement and lean projects for the weaving department;Data analysis and technical documentation development; Monitor process execution and act on the deviations; Maintain SAP bills of materials; Conduct regular process audits;Communicated with management and user personnel to develop production and design standards.

Applying Lean tools in the weaving department of a textile company (18 values)https://repositorium.sdum.uminho.pt/bitstream/1822/38417/1/Dissertacao_Jose%20Cruz_63407_2015.pdf

Methods-Time Measurement (MTM) is applied to the weaving department in order to maximize looms utilization and increase quality levels.