1. Provide attentive customer service to assist shoppers in selecting the perfect eyewear.2. Maintain a clean and organized store environment to enhance the in-store experience.3. Demonstrate strong product knowledge of the latest eyewear styles and trends.4. Operate the POS system accurately to ensure smooth transactions and manage returns or exchanges.5. Uphold company policies and safety guidelines, promoting a positive brand experience for each customer.

1. Engaged potential clients at promotional events, leading to a potential increase in new customer sign-ups.2. Surpassed monthly sales targets by consistently converting leads into high-value accounts with substantial deposits, earning top-tier commissions.3. Conducted effective platform demonstrations and comparisons to enhance product adoption and showcase Moomoo’s competitive advantages.4. Collaborated with teams to refine outreach strategies, improving customer engagement and overall sales performance.

1. Led high-impact charity campaigns, generating over 500,000 AUD in pledges.2. Consistently ranked in the top 10 weekly charity fundraisers across Australia and New Zealand teams.3. Guided and trained sales teams, surpassing KPIs and promoting a culture of excellence.4. Orchestrated fundraising campaigns in regional New South Wales,demonstrating exceptional performance under KPI pressure.5. Managed highly confidential databases and information systems, prioritizing precision, security, and efficiency.6. Led recruitment processes and facilitated seamless training for new team members.

1. Managed highly confidential databases and information systems, prioritizing donor data integrity working on CRM systems, ensuring seamless donor data management.2. Coordinated with accountants via XERO software for efficient and accurate payroll management.3. Developed and implemented sales and KPI trackers to monitor employee performance and enhance productivity.4. Created streamlined online onboarding processes, ensuring efficient integration of new team members.5. Facilitated training sessions and provided necessary resources for new hires to succeed.

1. Actively maintained a clean, organized sales floor, significantly enhancing the customer shopping experience. 2. Took initiative in educating customers about the H&M Loyalty program, articulating its benefits to drive customer engagement and loyalty.

1. Spearheaded new strategic partnership initiatives, aligning with the mission to enhance overseas education solutions. 2. Developed and implemented diverse promotional strategies across multiple platforms, elevating the company's profile in the education consultancy sector. Utilized digital marketing and social media to boost market presence and client engagement, reflecting the company's commitment to transparency and trust.3. Oversaw Salesforce and Zoho, optimizing operational processes in student counseling, application processing, and visa assistance. Enhanced data handling and process efficiency, contributing to superior client service.4. Produced and strategized content, integral to the marketing strategy. My content focused on providing accurate information for prospective students, thus bolstering brand credibility and extending outreach.