With over 11 years as a seasoned Systems Administrator/Engineer, I specialize in optimizing and managing intricate IT infrastructures within high-pressure operational environments. My expertise encompasses a wide spectrum of responsibilities—from precise forecasting and scheduling to executing complex installation and maintenance tasks across diverse network architectures. I excel in ensuring the efficient lifecycle management of sensitive equipment, leveraging extensive experience in configuration assessments and deployment processes.In system administration, I demonstrate mastery in maintaining peak performance and security of Windows and Linux environments, adhering rigorously to stringent protocols. My proficiency in VMware vSphere enhances server operations and resource utilization, underscoring my commitment to operational efficiency and seamless integration of virtualization technologies.Collaboration with Subject Matter Experts (SMEs) is central to my approach, facilitating the installation, configuration, and maintenance of mission-critical systems to consistently deliver optimal performance. Armed with a Master of Science in Cyber Security, ongoing pursuit of a Master of Science in Information Systems Management, and complemented by an MBA and Bachelor of Science in Information Technology, I am poised to drive innovation and achieve significant results at CACI International.Looking ahead, I am eager to apply my expertise in system administration/engineering and providing all tier levels of support, continuing to exceed expectations in optimizing system performance. Committed to continuous professional growth, I remain dedicated to staying at the forefront of emerging technologies and best practices in the dynamic field of information technology. With a proven track record of success and a passion for driving impactful change, I am confident in my ability to deliver tangible results in any challenging environment.Active Top Secret SCI clearance with CI Polygraph(SAP) Special Access ProgramsDoD Approved 8570 Baseline Certifications Achieved----------------------------------------------IAT IIIIAM IIIIASAE IICSSP Manager1CSSP Incident Responder1, 2CSSP Infrastructure Support1CSSP Analyst1, 2CSSP Auditor1
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Senior System EngineerCaci International IncUnited States -
Senior Systems AdministratorCaci International Inc Sep 2023 - PresentReston, Virginia, Us● Skillfully manage forecasting, scheduling, and work loading operations within an Intelligence Maintenance Support Activity to optimize productivity.● Execute installation, de-installation, reconfiguration, modification work orders, and updates for computer hardware and software across various network architectures, including NIPRNet, SIPRNet, JWICS, TDN2, Special Access Programs (SAP) networks, and coalition networks(US Army & DIA).● Assist in configuration assessments, fielding, testing, modernization, reset, de-fielding, demilitarization, and disposal of sensitive equipment to ensure efficient lifecycle management.● Proficiently administer and maintain a diverse IT infrastructure encompassing Windows and Linux systems, ensuring optimal performance, security, and seamless platform interoperability.● Accurately complete maintenance, property accountability, and transportation forms and records, ensuring compliance with all documentation requirements.● Implemented and managed VMware vSphere infrastructure, overseeing the virtualization of servers and ensuring optimal performance and resource utilization.● Oversee and manage a comprehensive calibration program to ensure equipment accuracy and reliability.● Efficiently manage the resourcing of repair parts within an Intelligence Maintenance Support Activity (IMSA) to ensure equipment availability.● Conducted routine virtual machine (VM) provisioning, configuration, and troubleshooting, resulting in a 20% reduction in downtime.● Administered and maintained a multi-site VMware environment, including ESXi hosts, vCenter Server, and vSAN storage clusters.● Implemented automated system updates and patch management using tools like Puppet, reducing vulnerabilities and enhancing system reliability.● Conducted technical analysis and problem-solving, identifying errors in provided network diagrams and cut-sheets and making necessary corrections to maintain documentation accuracy.
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Senior Systems EngineerRaytheon Technologies Oct 2019 - Sep 2023Arlington, Va, Us● Virtualization administration with VMware vSphere, VM, ESXi, vCenter, vnetwork, and vStorage● Experienced with Puppet as a configuration tool.● Experience installing, configuring, and upgrading Redhat Linux utilizing kickstart servers. (Working knowledge of puppet) ● Provide system administration and management of the docker platform and containers.● Provide comprehensive analysis, diagnostics, and fault isolation for the systems associated with End-to-End network paths of systems. (TCP/IP, DNS, DHCP, NAT/PAT, VLANs)● Work to make sure that all local systems and applications are compliant with federal guidelines, NIST, and ISO 27001/27002● Led analysis, debugging, support, and postmortem analysis for security incidents and interruptions.● Consistently meet and exceed customer deliverables and expectations by providing comprehensive support and technical solution management across UNIX (Solaris/Linux) and Microsoft Windows administration.● Communicate recommendations, updates, and feedback concerning SIGINT systems, SW, and networks to enhance institutional reach, end-user experiences, and the security/integrity of all information and content present● Experience with US Air Force SIGINT domains to include U-2, Global Hawk, MQ-1 and MQ-9 sensors and processing, exploitation and dissemination (PED) architectures.● Create Mission Debriefs; provide systems status (includes sensor) to operations and maintenance personnel completes SIGINT portion of end to end mission debrief and closes debrief if appropriate.● Managed Windows servers and workstations, including installation, configuration, and maintenance tasks such as Active Directory management and Group Policy implementation.● Implemented backup and recovery solutions using Dell PowerVault Tape Backup library and NetBackup software to protect critical data and ensure business continuity. -
Client Systems AdministrationMassachusetts Air National Guard Jul 2013 - Dec 2019Buzzards Bay, Ma, Us● Full-Time July 2013 - July 2015 ● Part-Time Drill Weekends August 2015 - December 2019● Maintained and administered secure client systems supporting real-time ISR operations within Air Force DCGS, ensuring 99.9% uptime for mission-critical intelligence platforms.● Troubleshot and resolved hardware, software, and connectivity issues across 100+ end-user devices, reducing system downtime by 35% and increasing operational efficiency for analysts.● Configured and applied cybersecurity patches and updates in compliance with NIST and STIG standards, safeguarding mission systems against vulnerabilities and security threats.● Collaborated with Cyber Transport (3D1X2) and Cyber Systems Operations (3D0X2) teams to resolve complex network and system issues, enabling seamless data flow for ISR missions.● Installed, maintained, and upgraded peripheral devices (printers, secure monitors, scanners) to support intelligence analysts in high-demand operational environments.● Provided direct technical support to 150+ users during ISR missions, resolving system disruptions under high-pressure conditions to meet mission timelines.● Documented and managed incident reports and system configurations to maintain compliance with Air Force operational standards and ensure rapid issue escalation.● Delivered end-user training on system usage, security best practices, and troubleshooting protocols, reducing recurring issues by 25%.● Led efforts to identify and mitigate client-side system vulnerabilities, contributing to a 40% reduction in cybersecurity incidents across operational networks. -
Sr Multi-Functional Systems EngineerLockheed Martin May 2017 - Oct 2019Bethesda, Md, Us● Performed prompt, effective troubleshooting and issue resolution concerning hardware and software issues present across the vast amount of DoD equipment.● Executed all maintenance and routine assessments of TMAN, a multi-level security cross-domain intelligence sharing solution, to ensure that it was fully functional and operational.● Assisted local security in conducting routine software audits for compliance with established standards, policies, procedures, and configuration guidelines.● UNIX (Solaris or Linux) and Microsoft Windows administration. Working knowledge of VMware (containers, storage, and resources).● Assist with implementing, modifying, and improving the Sponsor's Risk Management Framework (RMF) workflow and its parts.● Increased network strength by 70% during new security and hardware implementation (specifically Cisco Routers and Switches) through effective data analysis and strategic planning.● Consistently exceeded deliverable performance metrics and related timelines through prompt resource allocation, needs assessments, and prioritization.● Utilized live operations to tune systems and ensure that the whole Intelligence Squadron of customers/end-users received a fully-functioning product that addressed all requests and needs.● Configured and maintained Cisco routers and Foundry switches to ensure network connectivity and optimize performance.● Installed, configured, and supported customer-specific network devices to meet unique business requirements and enhance network infrastructure. -
It Specialist (Gs-11 Step 5)United States Department Of Defense Aug 2015 - May 2017Washington, Dc, Us● Provided advanced technical support and administration for Air Force DCGS systems, ensuring 99.9% operational availability of mission-critical ISR platforms.● Managed and optimized secure networks and client systems across multiple DCGS sites, supporting real-time intelligence analysis and dissemination for global ISR operations.● Performed system diagnostics, troubleshooting, and maintenance for 200+ end-user devices, resulting in a 40% reduction in downtime and improved mission efficiency.● Implemented and enforced cybersecurity controls in alignment with NIST 800-53, STIGs, and RMF requirements, ensuring compliance across all DCGS systems.● Oversaw system updates, patch management, and vulnerability mitigation, reducing potential threats and enhancing the security posture of ISR networks.● Collaborated with multi-functional teams, including Cyber Transport, Network Operations, and ISR Analysts, to resolve complex issues impacting mission timelines.● Developed and maintained technical documentation, including system configurations, incident reports, and SOPs, enabling rapid resolution of recurring issues and audits.● Delivered end-user training to improve proficiency in client systems, tools, and security best practices, reducing user-related errors by 30%.● Led efforts to upgrade and integrate peripheral systems (secure monitors, printers, KVMs) to enhance operational capabilities for intelligence analysts.● Coordinated with leadership and stakeholders to analyze system performance, propose solutions, and implement improvements, increasing system efficiency by 20%.● Provided Tier II and Tier III support, managing escalated incidents and ensuring timely resolution of complex system issues under high-pressure mission conditions.
Joseph Shaw Education Details
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University Of ArizonaInformation Systems Management -
Arizona State UniversityManagement And Operations
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University Of Massachusetts LowellCyber Security
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University Of Massachusetts LowellInformation Technology
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Community College Of The Air ForceInformation Technology
Frequently Asked Questions about Joseph Shaw
What company does Joseph Shaw work for?
Joseph Shaw works for Caci International Inc
What is Joseph Shaw's role at the current company?
Joseph Shaw's current role is Senior System Engineer.
What schools did Joseph Shaw attend?
Joseph Shaw attended University Of Arizona, Arizona State University, University Of Massachusetts Lowell, University Of Massachusetts Lowell, Community College Of The Air Force.
Who are Joseph Shaw's colleagues?
Joseph Shaw's colleagues are Mitch Tederick, Donna Thompson, Adil Zein, Dale Luddeke, William Hansen, Ronald Schneider, Diane Meyer.
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