Developed Business Continuity Plans for large financial service, industrial and long-term care organizations;Created Continuity of Operations Plans for large municipal airports and college systems;Developed a Return to Work for a global financial services organization;Led and developed a Covid-19 response and COOP development webinar for a state-wide audience;

Served as project manager to implement business continuity planning across a global company with 60 operating units;Created a structure and roadmap for business continuity, emergency response & crisis management planning;Conducted 70 tabletop exercises to test operational resiliency, both on-site and via webinar;Developed and led educational sessions on current trends in business resiliency;Completed training at the Massachusetts Institute of Technology for operational resiliency and crisis management planning.

Created an agent facing product search platform promoting the underwriting capabilities for all 51 W.R. Berkley affiliates; Responsible for innovative methods of extending Monitor product capabilities into other W.R. Berkley affiliates; Created cross marketing programs for various W.R. Berkley affiliates;Accomplished 11% growth during a period of underwriting reevaluation and contraction.

Developed professional liability programs for small businesses through a new MGA reaching 38,000 agent and broker locations. Transitioned program from Progressive to XL in 2010 allowing independent agents to quote and bind through Progressive's agent platform, ForAgentsOnly.com. Created a new Agents E&O program to be offered to our network of independent agents.

Lead a team developing a on-line quote/bind/policy service facility for professional liability products, beginning with Employment Practices Liability Insurance. The online experience is tailored to the needs of Progressive network of 38,000 agencies and is available through its proprietary portal, foragentsonly.com. The product achieved a 95% agent satisfaction rate.

Managed home office underwriting team for Genesis/GenRe Directors and Officers Liability Program. Team generated $200M in premiums (personal book $100M) profitably in a challenging litigation environment. Regularly served as a speaker on securities litigation trends and directors and officers liability issues, including PLUS International Conference.

Underwriting Manager for PRMS, Inc., MGA for Genesis Insurance Company, specializing in Directors and Officers Liability insurance for companies conducting an initial public offering.

After a year in Corporate Control and Audit, transferred to Progressive's Risk Management Services group to become a Senior Underwriter for the Investment Company Institute's captive D&O/Bond program. In 1992, researched and developed a D&O program for companies conducting initial public offerings, which seperated from Progressive to become PRMS, Inc. in 1994.