First line support to customers. Managing customer accounts. Dealing with customer queries promptly and efficiently. Teaching new customers to use their new software. Use of advanced communication skills and problem solving.First line support to customers. Managing customer accounts. Dealing with customer queries promptly and efficiently. Teaching new customers to use their new software. Use of advanced communication skills and problem solving.…see moreSkills: New Business Development · Zendesk Support · Microsoft Office · Microsoft Excel · Microsoft Word · Microsoft Access · Microsoft Outlook

First line support to customers. Managing customer accounts. Dealing with customer queries promptly and efficiently. Teaching new customers to use their new software. Use of advanced communication skills and problem solving.

Provided care to young adults with Level 3 (Severe) Autism between the ages of 18-25. Here, my role consisted of helping/encouraging them out of bed, showering, dressing, feeding (Breakfast) and taking them to classes in the weekdays. Making Lunch, Dinner, and then showering in the evening, before taking them to bed. On the weekends, I would take them out on trips to stores, attractions and anything they would suggest.

Provided a professional and efficient service to Target customers, acting as a first point of contact for customer enquiries through inbound calls and email. Dealt with administrative matters relating to loan and mortgage servicing. Timed telephone work. Keeping to deadlines. Excellent planning and communication skills were required for this work. Having a friendly and respectful attitude towards customers. Treating customers fairly was of paramount importance and the Financial Conduct Authority terms were followed.

Using Computerised tills, barcode scanners and electronic payment systems. Handling cash payments. Working quickly and accurately under pressure. Having a polite and friendly manner with customers and colleagues. Gained valuable experience in customer service and dealing with the public.

Delivering food to the public in their homes. Required excellent customer service skills, greeting customers and handling cash payments. Demonstrated responsible driving skills, delivering food efficiently to tight deadlines. Logical and methodical route planning. I carried out my time here at Dominos whilst in Sainsburys.

Summer work. Proactive in selling tickets to visitors to Cardiff Bay. Dealing with cash payments. Responsible for delivering safety briefings to customers and acting as a tour guide on boat trips. Excellent communication skills required. Health and Safety awareness.