Joseph Aide Email & Phone Number

Joseph Aide is a Recent Completion of Google IT Professional Certificate | Trilingual | Detailed oriented | Problem Solver at CYRACOM INTERNATIONAL INC.

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  Haitian Creole Interpreter

  Cyracom International Inc

  Oct 2014 - Present

  ● Employee of the month out of 1500 employees; recognizing attendance and customer satisfaction● Facilitate 30-50 daily calls of consecutive meaning for meaning, first-person over the phone and video remoteinterpretation (VRI) in the Haitian Creole language● Screen and train new employees in language requirements and phone etiquette● Proficient in customer service policies and procedures resulting in consistent high marks in client satisfaction● Adjust to rapidly changing circumstances, priorities and react calmly and effectively in emergency situations● Engage in diverse cultural/socioeconomic background and work environment which results in being a better team player