OB Flow Manager

• Spearhead implementation and communication for Sick Time in accordance with state law• Standardized procedures for mental health escalation to better support employees throughout intake• Reduced break overages by 70% in first 3 months by revamping training and creating a site wide initiative, resulting in annual cost savings of $150K• Develop and implement HR Toolbox for Amazon Managers to quickly reference practices and policies and created a medium for adaptation across the network• Create processes for analyzing intermittent leave resulting in a 40% reduction of unapproved usage and standardized auditing across the site• Develop and implement tools to streamline employee status changes from Seasonal to Regular across Amazon's Customer Service Network resulting in a 30 minute time reduction per conversion